About the Position: This position serves as a Supervisory Medical Support Assistant over a group of employees performing medical clerk, receptionist, record keeping, files management, office automation, and miscellaneous clerical duties in support of the Department of Medicine at Womack Army Medical Center. Hours are from 0730-1630 with a one hour lunch.

Duties

Assist in assigning work to meet mission objectives. Provide input on employee performance for compliance in accordance with established procedures. Operate office automation equipment to compile a variety of documents in support of the medical facility. Perform a full range of medical clerk duties to support patients and staff. Compile data for a variety of reports and prepares releases of information for patients. Plan, organize and schedule the clerical work in accordance with established priorities, policies and procedures. Assign work, daily, weekly or monthly to employees, providing special instructions as necessary for new or unusual assignments.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position has a mandatory seasonal influenza vaccination requirement and is subject to annual vaccination.
• A national agency check with inquiries (NACI) is required.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. 30 Percent or More Disabled VeteransCurrent Civilian Employees of the Defense Health Agency (DHA)Current Permanent Department of Defense (DoD) Civilian EmployeeExecutive Order (E.O.) 12721Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Department of Defense (DoD) TransferPriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the specialized experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05). Time-in-grade documentation: If you are applying for a higher grade and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old). Specialized Experience: One year of specialized experience equivalent to the GS-05 grade level in the Federal service which includes performing clerical and administrative support functions within a medical treatment facility; updating patient records; answering and directing phone calls; scheduling medical appointments for patients; screening patients to determine eligibility; operating office automation software for input of patient demographics. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. You will be evaluated on the basis of your level of competency in the following areas: Health Care Data Entry and ManagementManagement SupportPatient-focused Customer Service Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05).

Contacts

• Address JT-DHA-DDAAFN DHA CENTRAL NC MARKET DO NOT MAIL Fort Liberty, NC 28310 US
• Name: Army Applicant Help Desk