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Duties

WHAT IS THE HUMAN CAPITIAL OFFICE DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: HUMAN RESOURCE OPERATIONS SHARED SERVICES DIVISION The following are the duties of this position at the full working level. Distributes and balances the workload among employees in accordance with established workflow or job specialization and assures timely accomplishment of the assigned workload. Maintains knowledge of work in the organization and answers questions for employees on procedures, policies, directives, etc. Checks work in progress and reviews completed work to ensure that supervisor's instructions on work sequence, procedures, methods, and deadlines are met. Amends or rejects work not meeting work requirements. Monitors status of work and assists manager in planning work methods and making day-to-day adjustments in accordance with established priorities to meet deadlines. Instructs employees in specific tasks and job techniques and makes available written instructions, reference material, and supplies. Provides for and administers on-the-job training for newly assigned employees; assists lower grade employees on more difficult work.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet all qualifications and eligibility requirements by the closing date 07/08/2024 of this announcement. SPECIALIZED EXPERIENCE: GS-8 LEVEL: Applicants must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-8 level in the Federal Service. You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level (GS-07) in the normal line of progression in the Federal Service. Specialized experience for this position includes: Demonstrated knowledge of the IRS organizational structure and human resources policies, rules, and procedures sufficient to provide advice and information, carry out assignments, and resolve issues; extensive knowledge of personnel automated systems used to process a wide variety of personnel actions and payroll documents. Experience analyzing and reviewing products, identifying problems, and developing recommendations. Knowledge of oral and written communication techniques to provide advice, prepare report narratives and basic instructions, and provide effective communication in explaining complex programs and clarifying difficult problems. Analysis, judgment, and a high degree of attention to detail are required to select and apply correct processing procedures, as well as resolve problems and prevent their recurrence. AND MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks. AND TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". For more information on qualifications please refer to OPM's Qualifications Standards.

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

Contacts

• Address HCO OHRO - Human Resources Shared Services 1111 Constitution Ave NW Washington, DC 20224 US
• Name: IRS Memphis External
• Email: [email protected]