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Duties

WHAT IS THE HUMAN CAPITAL OFFICE DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Human Capital Office of Human Resource Operations Human Resources Shared Services The following are the duties of this position at the full working level. Provides a wide range of personnel management technical advice, assistance, and related services to management officials and employees within the agency and performs research involving multiple personnel management functions. Answers questions from employees and managers on a variety of personnel management matters related to the assigned personnel management functions. Analyzes and approves the most complex/unique HR actions, problems, and requests, and addresses a full range of HR issues and questions, including non-competitive Personnel Action Requests (PARs). Summarizes issues and educates Business Operation Division (BOD) on corrective actions, following up as may be necessary. Advises and assists employees and managers in resolving complex employee account issues/problems initiated by the individual and/or management, or discovered by the EAR, by explaining technical information or answering complaints on a wide range of advanced and multifaceted personnel/payroll issues. Conducts research, engages in employee interviews, and advises customers as to future action necessary to ensure accurate employee account information in all databases, i.e., HRConnect, eOPF, Totally Automated Personnel System (TAPS), eOPF, and National Finance Center (NFC).

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE: GS-8 LEVEL: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level (GS-07) in the normal line of progression in the Federal service. Specialized experience for this position includes experience applying human resources management rules, procedures, and technical methods pertaining to the specific functional assignment. Experience using various computer equipment and software equipment to prepare documents, input data, compile and generate reports and monitor administrative controls. Examples may include utilizing personnel automated systems and procedures to determine appropriate steps to input unusual personnel actions and to resolve rejected documents; Utilizing written and oral communication techniques in order to explain complex programs, and to clarify difficult problems; Applying regulations and requirements relating to basic recruitment and placement and/or employee benefits and labor relations, classification, basic and complicated qualifications, complex pay setting and personnel/payroll programs in order to provide expert assistance to employees and managers; and resolving a wide range of complex personnel and employee account problems/issues. AND MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks. AND TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". For more information on qualifications please refer to OPM's Qualifications Standards.

Education

A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Contacts

• Address HCO OHRO - Human Resources Shared Services 1111 Constitution Ave NW Washington, DC 20224 US
• Name: (ERC) Employee Resource Center
• Phone: 866-743-5748