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Duties

WHAT IS THE HUMAN CAPITAL OFFICE (HCO)DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Human Capital Office of Human Resource Operations Human Resources Shared Services The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Receives, reviews, coordinates, prepares, finalizes, and tracks a wide variety of personnel action requests and/or other incoming work; Locates, reviews, and summarizes information relative to the functions and processes of automated human resources and support systems. Performs data entry, document uploads, and importing in various HR databases, which includes, but is not limited to office dashboards, eOPF, ETrak, USA Staffing, Payroll applications, and various Microsoft applications. Verifies and reconciles records with master personnel files. Receives, reviews, coordinates, prepares, finalizes, and tracks a wide variety of personnel action requests and/or other incoming work; Maintains reference materials, subject matter files, automated logs and databases, updating and correcting actions as necessary. Controls and distributes certain documents for major programs in HRSS. Receives and processes documents including incoming mail, fax, and electronic documents. Segregates, and arranges in proper working order for routing to appropriate offices, or for filing. Associates material with proper file folder and upon direction may take future action in processing correspondence, e.g., searching for files, contacting customers for additional information, etc. Assists/processes award recognition items. Reviews and reconciles reports. Provides information about the program area in response to general and specific inquiries. Determines the information needed, queries data bases, searches files and appropriate information sources, and studies manuals and guidelines for procedures on a variety of administrative and operational matters. Works with specialists to resolve problems with resource data and to ensure accuracy, consistency and validity of gathered information. Contacts officials and employees within and outside of the Agency to gather materials, information and data needed by office staff.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE/EDUCATION FOR GS-05: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. Specialized experience for this position includes experience applying standard procedures and requirements related to an assigned human resource (HR) management function to perform a variety of clerical duties that support the assigned function(s). Experience maintaining reference materials, subject matter files, automated logs and databases, performing data entry, uploading and importing documents in various HR systems and databases, and providing routine information to managers and employees on various human resources issues. Knowledge of staff assignments and operating policies to refer problems, provide information, and resolve HR issues; and knowledge of HR automated systems used to process personnel actions, perform analysis, review products, and identify problems. OR You may substitute education for specialized experience as follows: a bachelor's degree or four (4) years of education above high school in any field of study from an accredited college or university. OR You may qualify with an equivalent combination of experience and education. For more information on qualifications please refer to OPM's Qualifications Standards.

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Contacts

• Address HCO OHRO - Human Resources Shared Services 1111 Constitution Ave NW Washington, DC 20224 US
• Name: (ERC) Employee Resource Center
• Phone: 866-743-5748