This position is located in the Office of the Functional Champion, End User Engagement and Adoption, for the Department of Veterans Affairs (VA) Electronic Health Record Modernization Integration Office (EHRM-IO), within the Office of the Deputy Secretary of VA (DEPSECVA), where the incumbent serves as a Health System Specialist.

Duties

This is a bargaining unit position Major Duties: Ensures the execution of EHRM-IO's site end user engagement and dissemination national strategy, as well as provides recommendations for adjustment as appropriate, as part of the EHRM-IO goal of successful adoption of the EHR. The end user engagement program is designed to build awareness and desire in VA staff at all levels in support of the EHR Modernization. This involves ensuring end user engagement strategies foster end user awareness and desire to successfully contribute to all events/milestones on deployment timeline, including training of all employees impacted by the EHR, and contribute to ultimate user adoption of the EHR nationally within VA. This encompasses all clinical and non-clinical staff at VAMCs, and all VISN-level functions (e.g., telehealth providers, Managerial Cost Accounting staff, etc.). Given the massive and national scope of the EHR transformation, each deployment impacts at least 20,000 employees at all levels of the organization, with multiple deployments occurring simultaneously. Ensures site-level end user engagement and dissemination strategy deployed across the organization in service of successful end-user adoption is aligned with overall EHRM-IO strategy. Ensures awareness of, and effective access to, available change management tools, (e.g., surveys, toolkits, Frequently Asked Questions (FAQs), one-pagers, placemats, posters, etc.) for appropriate target audiences throughout VA, specifically for the VISNs and sites within their purview and monitors use and impact. Oversees internal End User Engagement plans developed with and by vendor for the VISNs and sites under their purview by considering such items as specific topics or aspects to emphasize, the most effective internal products and channels to use in communicating with intended audiences, the kind of information various groups want or need, etc. specifically targeted to VAMC clinical staff in support of successful end-user adoption. Work Schedule: Monday through Friday, 8:00am - 4:30pm ET Compressed/Flexible: Available Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is a virtual position. This position may be filled at the facility where the position is located (VA Central Office, Washington, DC) or virtual (i.e., the employee may work at a VA facility or other VA-leased space other than the facility that is hiring the employee) and is authorized for telework up to 50%. Position Description/PD#: Health System Specialist/PD20129A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/05/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. This series requires an IOR (Individual Occupational Requirement) : Undergraduate and Graduate Education: Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration (transcript required). OR Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: *Missions, organizations, programs, and requirements of health care delivery systems; *Regulations and standards of various regulatory and credentialing groups; and *Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. OR Special Provision for In-service Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included:Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. Selective Placement Factor: This position includes a competency/KSAs or special qualification without which a candidate could not perform the duties of a position in a satisfactory manner. Selective factors are applied in addition to minimum qualifications. Applicants who do not meet a selective factor are ineligible for further consideration. Evidence of the Selective Placement Factor must be reflected in your resume. The Selective Placement Factor for this position is: Knowledge, experience, experience, expertise in an integrated health care delivery system environment working with a variety of clinical and non-clinical stakeholders, including health care facilities, and National Program Office Leads. The Quality Ranking Factor for this position is: Direct experience and expertise in applying change management techniques to successfully manage end user engagement and adoption of a modernized electronic health record deployment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-13, in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Specialized experience is defined as work that involves at least one year of demonstrated experience at both field (VISN and/or VAMC) and national levels in coordinating and managing complex programs and projects with VA Central Office (VACO), VHA, VISN, and Medical Center leadership in addressing the needs of the service, to include but not limited to organizing and expediting the dissemination of information flow between a variety of clinical and non-clinical stakeholders, including health care facilities and National Program Office Leads. You will be rated on the following Competencies for this position: Oral CommunicationPlanning and EvaluatingProject ManagementStrategic Thinking Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work requires moderate level of physical activity including, walking, climbing stairs and conducting on site evaluations. The position requires 25% overnight travel. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Electronic Health Record Modernization - Integration Office 811 Vermont Avenue NW 2nd Floor 00EHR Washington, DC 20420 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]