This position is located in the Healthcare System Robley Rex VA Medical Center Remote Patient Monitoring-Home Telehealth (RPM-HT) Program and performs a variety of program support functions. It will serve as the PSA (Program Support Assistant) for the RPM-HT Program which is aligned under Telehealth Services and Patient Care Services. This position reports to the Nurse Manager (NM) of the RPM-HT.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties include but may not be limited to: Serve as back-up timekeeper. Communicate with patients within the program. Address program administrative needs. Serve as a point of contact for Veterans, medical center staff, community agencies and others who contact the office. Establish administrative contacts at the local and network levels to support and further develop the RPM-HT Program. Assists with receiving and processing documents and reports in accordance with established procedures. Maintain inventory of office supplies. Gathers, prepares and interprets data for various admissions, discharges and patient census reports. Uses word processing software. Work Schedule: Full-time; Monday-Friday, 7:30am - 4:00pm

Requirements

Qualifications

QUALIFICATIONS To apply for this position, you must have the following qualifications: TYPING PROFICIENCY: This position requires the skills of a qualified typist. In addition to meeting the experience requirements, you must self-certify that you are able to type at least 40 words per minute. AND SPECIALIZED EXPERIENCE: You must have at least one (1) year of specialized experience equivalent to the next lower grade level (GS5) in Federal Service that includes performing the following duties: Prepares documents for approval.; Notify Leadership and responsible parties of impending suspense dates.; Uses machines, tools, instruments, or equipment effectively.; Handles customer related issues with tact and diplomacy.; Manages calendar to include scheduling/rescheduling appointments and resolving scheduling conflicts.; Answer telephone calls and routes messages as appropriate.; Serves as Timekeeper. You will be rated on the following Competencies as part of the assessment questionnaire for this position: ClericalCommunicationsComputer SkillsManages and Organizes Information IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work is mostly sedentary in nature. Typically, the employee sits comfortably to do the work. However, there is walking; standing; bending and carrying of light to medium weight items such as equipment/devices, papers, books, etc. often up and down flights of stairs across the VA Campus. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Robley Rex VA Medical Center 800 Zorn Avenue Louisville, KY 40206 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]