Job opening: BUSINESS SUPPORT SPECIALIST
Salary: $68 405 - 107 590 per year
Published at: Jun 26 2024
Employment Type: Full-time
National Defense University (NDU) supports the joint warfighter by providing rigorous Joint Professional Military Education to members of the U.S. Armed Forces and select others in order to develop leaders who have the ability to operate and creatively think in an unpredictable and complex world.
Duties
Provides administrative support: tracks taskers/suspense dates, edits/processes correspondence, creates spreadsheets to track/analyze data, develops/maintains long-range calendars, records management, and prepares meeting materials and minutes.
Provides personnel support: on/off boarding personnel, preparing/tracking personnel evaluations/training reports, timecards and attendance records, processing awards/decorations, training requests, processes IT accounts, and maintaining rosters.
Provides logistics support: coordinates global travel, makes air/ground transportation and lodging arrangements, prepares trip books/itineraries, processes travel orders/vouchers, prepares/submits country clearances, and passport/visa requirements.
Provides events and knowledge management support: Plans/coordinates/executes events/engagements with senior executives, creates/processes invites/thank you letters, and creates/manages knowledge management tools, websites, and social media platforms.
Provides supply support: collects requirements, submits/tracks requisitions for and maintains office supplies/course materials, tracks inventory, maintains stock in classrooms and office areas, labels/maintains mailboxes, delivers supplies and mail.
Other duties as assigned.
Requirements
- U.S. Citizenship or National
- Suitable for Federal Employment
- Registered for Selective Service
- This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
- Must have or obtain and maintain a Secret security clearance.
Qualifications
Specialized Experience
For the GS-09: You must have one year of specialized experience equivalent to at least the next lower grade GS-07. Specialized experience must be documented in your resume. Specialized Experience is defined as: Experience that has provided the applicant with the specific skills and knowledge of theory and principles of management and organization, including 1) domestic and international travel processing; 2) point of contact and provides advice to high level faculty/staff/students of administrative policies; 3) prepare standardized documents, academic publications, policy directives memos and etc; 4) develop and maintain long-range master calendars; 5) paper and electronic file/record management; 6) coordinate personnel actions; 7) attendance and timecard management.8) create and maintain websites and update and maintain social media platforms.
For the GS-11: You must have one year of specialized experience equivalent to at least the next lower grade GS-09. Specialized experience must be documented in your resume. Specialized experience includes experience coordinating, monitoring, managing, and advising on the administrative and human resource functions and activities for an organization; providing authoritative procedural guidance to senior leadership and staff; identifying current and forecasted office manpower requirements based on current and historical data; and conducting comprehensive studies to determine new methods, procedures, equipment, and or technology to enhance the administrative efficiency, effectiveness, and economy of operation.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
For the GS-09: Two full years of progressively higher level graduate education leading to a Master's or equivalent graduate degree may besubstituted to meet the specialized experience requirement.
If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply.
For the GS-11: Three full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree may be substituted to meet the specialized experience requirement.
If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply.
Combinations of successfully completed graduate level education and experience may be used to meet total experience requirements. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education (
http://www2.ed.gov/admins/finaid/accred/index.html).
Official Transcripts: If the position you are applying for has a positive degree requirement or education forms the basis for qualifications (i.e. you would not qualify without the education obtained), you MUST submit transcripts with your application.
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- Official transcripts are not required at the time of application outside of what is outlined above; however, official transcripts must be verified PRIOR to appointment.
- An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.
- FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in a conventional U.S. education program. It is your responsibility to provide such evidence when applying or prior to appointment as outlined above.
- Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. You must provide a copy of the letter containing the results of the equivalency evaluation upon request. Failure to provide such documentation when requested will result in lost consideration.
For more information regarding evaluation of foreign education for federal employment, please visit the
U.S. Department of Education
Contacts
- Address National Defense University
300 5th Avenue Bldg 62
Washington, DC 20319
US
- Name: HR Customer Care Center
- Phone: (317) 212-0454
- Email: [email protected]
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