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Duties

WHAT IS THE HCO HUMAN CAPITAL OFFICE DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: HCO, Office of HR Strategy and Transformation, Enterprise Talent Development (ETD) Division The following are the duties of this position at the full working level. Serves as a performance consultant by collaborating with management and program managers to identify performance improvement needs and opportunities. Uses state of the art process models to identify, evaluate, and recommend solutions to improve job performance and which support business goals and mission priorities. Provides advisory services to all levels of staff concerning basic program policies, regulatory requirements, and procedures. Makes recommendations on communication and marketing strategies that link training efforts to individual performance and organizational goals. Collaborates with management on developing and executing training plans. Monitors and reviews budgetary performance within the centralized training plan and provides guidance on fiscal concerns relating to training plan management. Plans, coordinates, administers, and implements training programs and classes. Decides or, in some cases, makes recommendations to program managers regarding delivery strategies, distance learning methodologies, and coaching/OJI needs. Reviews, analyzes, and evaluates training programs and instructor performance and makes recommendations to program managers to increase program quality and overall effectiveness. This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE GS-07: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: experience applying and working with human resources development, practices, regulations, and policies to perform, entry level work related to learning and employee development and to communicate procedural and factual information to business customers; Experience should include assisting with planning, coordinating, administering, and implementing training programs and rollout of classes, assisting with developing courses and curricula for occupations or functions based on the job competencies and collecting data concerning basic program policies, regulatory requirements, and procedures; Experience using basic knowledge of and skill in elementary analytical methods and diagnostic techniques to gather basic information to identify performance improvement needs and opportunities; Knowledge of written communication techniques to assist with reviewing project papers, reports, training material, and correspondence for grammar and syntax. OR You may substitute education for specialized experience as follows: one academic year of graduate education in a field of study that demonstrates the knowledge, skills, and abilities necessary to perform the duties of this position. OR Superior Academic Achievement may be met by having a Bachelor's degree, with one of the following: A GPA of 2.95 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.45 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies. COMBINATION OF EXPERIENCE AND EDUCATION: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions. For more information on qualifications please refer to OPM's Qualifications Standards.

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

Contacts

• Address HCO OHRS - Enterprise Talent Development 1111 Constitution Ave NW Washington, DC 20224 US
• Name: IRS Memphis External
• Email: [email protected]