This position is located in Primary Care Service of the Boise VA Medical Center, Boise, ID and functions as one of two Program Support Assistants performing highly complex administrative duties relevant to program functionality, development evaluation and data system management in direct support of the Primary Care Administrative Officer (AO).

Duties

Major duties include: Manages a wide variety of clinical program administrative elements to include but are not limited to: Performance monitoring, analyzing workload projections, organization of processes and workflow, workload management, Decision Support System (DSS), and labor mapping and staffing methodology for the Primary Care Service. Provides technical and complex administrative support to the AO and ACN and will assist in planning, coordinating, executing, and evaluating programs to ensure quality and compliance with all regulatory guidelines and laws. Participates and collaborates in staff meetings, committees and conference calls as assigned and in the absence of the AO to stay apprised of current discussions and policies relevant to service functioning. Analyzes data with little to minimal supervision and report findings to the AO and Primary Care leadership for identifying process and performance improvements. Coordinates all administrative aspects for the Service, which includes but are not limited to: Timekeeping, travel, preparation of personnel action forms, liaison with human resources, preparation of reports, managing schedules, assistance with correspondence, maintenance of manuals, brochures, and information. Tracks and manages Primary Care Provider and Nursing licensure, competencies, and training files. Performs work involving the independent exploration and identification of data, statistical information, references, documentation, and relevant policies, standards, and directives in support of a broad range of topics. Maintains all associated documentation in support of Primary Care programs in accordance with local policy, ensuring appropriate levels of privacy and access. Manages a system of communication in support of primary care, ensuring that data and team reports are made available to staff and affiliates as appropriate. Builds spreadsheets using data extracted from computer programs and will work with Program Analyst (Auditor) to prepare and distribute reports, findings, and recommendations to leadership in a clear and logical manner. Organizes and prepares clinical and access data for presentation to the Primary Care Leadership Team, Medical Directors, Clinic Managers, VISN and VACO suspense actions items and other leadership in a clear, concise, and logical manner. Follows all VA policies in safeguarding the confidentiality of computer files. Additional duties as assigned. Work Schedule: Monday - Friday, 8:00am - 4:30pm Position Description Title/PD#: Medical Data Clerk (OA)/PD60566-A Physical Requirements: The work is primarily sedentary, There may be some walking, standing, bending, carrying of items such as papers, books and manuals. No special physical demands are required to perform the work. Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet specialized experience requirements within 30 days of the closing date of this announcement. 07/08/2024 GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Performing a full range of administrative support for an office; managing, compiling, and tracking data; analyzing data and preparing reports; making recommendations on programs to improve; reviewing all incoming and outgoing correspondence; and utilizing office automation software such as Microsoft Office (Word, Excel, and PowerPoint). NOTE: Applicants wishing to receive credit for such experience must clearly indicate the nature of their duties and responsibilities in each position AND the number of hours a week spent in such employment. Proficiency Requirement: In addition to meeting experience requirement, applicants must be able to type 40 words per minute. Applicants may meet these requirements by passing the appropriate performance test, presenting a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency. There is no educational substitution for the GS-06 level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Contacts

• Address Boise VA Medical Center 500 West Fort Street Boise, ID 83702 US
• Name: John Buan
• Phone: 503-220-8262 X59964
• Email: [email protected]