Who may apply: This announcement is open to all U.S. Citizens Position located in: Info & Tech Dir Office, Corporate Systems, Disbursing Systems, ZTEDB This announcement may be used to fill other positions within the Information & Technology Directorate. Pay for first time hires to the Federal Government will typically be set at step 1 salary range for their respective grade level.

Duties

Develops and provides modifications to job schedules for testing new or enhanced programs. Reviews production control logs, systems lists (SYSLISTS) and operator messages to ensure that application programs are executed successfully. Participates in Software Integration Testing (SIT), Software Quality acceptance Testing (SQT) and Systems Acceptance Testing (SAT) for new and/or revised standardized systems. Determines Control-M logic and codes, tests, debugs and prepares operator instructions and documentation. Performs systems analysis of existing system(s), if any, and confers with user representatives to obtain needed supplementary information. Assists leads and software developers with the preparation of proposed and recommended changes in job streams/applications in preparation of System Change Request (SCR)/Demands when requested. Works in close coordination with personnel and the software developers in analysis of scheduling modifications. Analyzes job schedules, flow design deficiencies and modifies appropriate Control-M programming to preclude systems abends. Issues system recovery and/or restart Control-M commands to the appropriate system jobs as warranted by the situation.

Requirements

• U.S. Citizenship or National
• Suitable for Federal Employment
• Registered for Selective Service (if applicable)
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.

Qualifications

Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume. Please be sure to clearly describe the full scope of your work experiences in your resume. Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process. Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards Customer Service- experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs Oral Communication- briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience Problem Solving- identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions In addition to the Basic Competency Requirements listed above, one year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade GS-11 in the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: Providing customer support such as set-up, quality assurance, diagnosing, and resolving problems in response to customer reported incidents; troubleshooting, analyzing, evaluating and recommending system changes or modifications to hardware and software; and assisting in the testing of software's integration, quality, and acceptance for new or revised systems. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.

Education

Contacts

• Address DFAS - INFO AND TECHNOLOGY DIR OFFICE 4800 Mark Center Drive Alexandria, VA 22350 US
• Name: HR Customer Care Center
• Phone: (317) 212-0454
• Email: [email protected]