The Social Worker Program Manager serves as the Associate Chief of Staff (ACOS) of the Mental Health Service (MHS) for the VA Loma Linda Healthcare System (VALL). This position reports directly to the Chief of Staff (COS). The Associate Chief of Staff is responsible for setting overall goals for the Mental Health Service that comply and support Veterans Administration (VA), Veterans Health Administration (VHA), Veterans Integrated Service Network (VISN) and VALL strategic goals and objectives.

Duties

The detail/temp promotion may be terminated prior to 120 days, and may be extended without further competition. VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU Major duties include but are not limited to; Directs all activities of the MHS, to include budget and fiscal management, human resource management, strategic planning, clinical end administrative program development, management and evaluation of services and programs, and ensuring that the clinical and administrative functions are integrated in order to provide optimum utilization of resources. Participates in management discussions, policy-making, provides program direction to other directors, managers, and assigned personnel within the MHS and makes sound decisions in line with law, federal regulations, and policy. Actively participates in the development of overall management goals, objectives and philosophies necessary for the attainment of optimum system efficiency and effectiveness in providing recovery focused holistic health care to the Veteran population. Provides input, advice, and counsel for system strategic planning, programming, budgeting, general administration, and other areas as appropriate. Manages a large, diverse service that provides mental health care services central to the mission of VALL. Formulates service and facility policies and operating procedures, ensuring compliance with VA regulations, statutes and the standards of various internal and external reviews and accrediting bodies. Assess the impact of local, regional, national, and private-sector developments as they relate to the VALL programs, making change recommendations accordingly. Develop program evaluation methodology and analytical processes to provide on-going monitoring and improvements in program effectiveness, organizational productivity, operational efficiency, performance measure success, Veteran satisfaction and resource utilization. Performs additional duties as assigned Work Schedule: Monday - Friday 8:00am - 4:30pm Telework: Ad-hoc Virtual: This is not a virtual position. Functional Statement #: 00000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

Grade Determinations: In addition to the basic requirements, candidates must meet the following grade requirements. GS-15 Experience/Education: The social work program manager at the GS-15 grade level must have at least four years of experience as a VA clinical social worker with at least one-year equivalent to the GS-14 grade level. The social work program manager must evidence possession of progressively higher supervisory and management skills. Experience must demonstrate possession of advanced practice skills in administration, demonstrating progressively more professional competency skills and judgment. The individual may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification: The social work manager must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Demonstrated Knowledge, Skills and Abilities (KSAs): In addition to the experience above, the candidate must fully meet the KSAs for the GS-14 grade level and demonstrate all the following professional KSAs: Ability to manage and direct unusually large interdisciplinary programs, complex organizational units, apply effective management practices, plan, design, implement, and evaluate a program(s) that encompasses a wide range of facility/healthcare system/VISN/CO activities. Ability to oversee issues related to budget projections and participate with senior leaders from the governing body, management and staff in upholding the facility mission, vision, value and strategic plan to include directly interacting with elected officials on VA related issues/concerns (i.e., members of Congress, Veterans Service Organizations, State and Local entities). Knowledge in establishing policy, procedures and quality monitors while considering multiple priorities, funding sources, and varying resources. Skill in assessing need for basic and complex services across multiple programmatic patient care venues, coordinate and expand the efforts of multiple program elements across a complex system. Knowledge to complete all program evaluations and documents required by the medical center, VISN and VHA Central Office, ensuring compliance with appropriate accrediting bodies such as The Joint Commission (TJC), Commission on Accreditation of Rehabilitation Facilities (CARF), and Association for the Accreditation of Human Research Protection Programs (AAHRPP). Ability to orient, teach and serve as a consultant to other medical center staff and trainees and assists in their formulation of the clinical social work characteristics and appropriate treatment expectations regarding Veterans, family members and caregivers. Skill in balancing responsibilities in a complex environment and to work with great autonomy, set priorities and delegate tasks, meet multiple deadlines; analyze complex organizational problems and develop and implement effective solutions for those problems. Ability to promote and effectively manage a culturally diverse workforce which embraces the values and needs of all individuals through long-term commitment, strategic and business planning, education, experience which broadens the mindset and by fully managing human resources. Assignments. For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time. At the GS-15 grade level, size, scope, significance and impact is greater than the GS-14 grade level. The broad responsibility includes management of a very large, significantly complex service within the organization. The social work program manager delivers a wide range of specialized professional services that significantly impact the health care provided to Veterans, their families, and caregivers. Provides direct oversight to services with multiple complex programs, located at multiple sites and sections across the health care delivery system. The social work program manager is typically located in a complexity level one Health Care System and is assigned as a service line director, associate chief of staff, or service chief within the facility. The service includes staff members of different grades, multiple disciplines, and various treatment sites at multiple locations close to and distant from the primary medical facility. The manager has full responsibility for managing and supervising all aspects of program operations, including clinical practice of an unusually large number of employees across multiple areas/sites, education, quality assurance for outcomes, human resource management and supervision of the extraordinarily large service. Professional staff under direct supervision may include psychiatrists, psychologists, physicians, social workers, nurses, health system specialists and patient services assistants. The social work program manager provides strategic planning, including establishment of long and short-range goals, and development of policies and procedures to ensure goal attainment management of administrative and programmatic resources (including budget and line authority within the service), and outcomes monitoring, using data-driven quality assurance processes. They may have the responsibility for managing and supervising additional facility wide programs outside of the Service including supervision, operations, clinical practice, and program management. The manager develops responses to controlled correspondence received by the Medical Center, from VISN, and VHA Central Office levels, inclusive of responding to elected representatives and the Office of Inspector General Hotline concerning Veteran care and other matters of public interest.] References: VA Handbook 5005, Part II, Appendix G39 - Social Worker Qualification Standard. Physical Requirements: See VA Handbook 5019 for requirements

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Jerry L Pettis Memorial Veterans Hospital 11201 Benton Street Loma Linda, CA 92357 US
• Name: Megan Grajeda
• Phone: 562-844-9475
• Email: [email protected]