Job opening: LEAD BILLING AND COLLECTION TECHNICIAN
Salary: $60 362 - 78 468 per year
Published at: Jun 14 2024
Employment Type: Full-time
This position is part of the Interior Business Center (IBC), Human Resources Directorate (HRD), Payroll Operations Division (POD), Debt Management Branch (DMB). The Branch provides billing and collection activities associated with employee debt records, analyzing payroll records to determine debt validity/accuracy, performing debt collection activities, recording collections applicable to bill, reporting to client accounting offices, and communicating with client office personnel and debtors.
Duties
Prepares and transmits transfer packages for employees who separate or retire
Certifies refunds and pays daily transactions after necessary research to verify validity
Distributes and reviews team members' workload to assure timely processing; controls backlog, and meets established deadlines
Answers questions on specifics of debt computation from technicians and customers
Calculates, prepares, validates, and transmits reports of billing and collection activity to clients
Performs required research to aid analysis of transactions to determine cause of erroneous billings
Utilizes both payroll and accounting systems and explains transactions from source documents
Performs detailed audits of debt and collections
Qualifications
At the GS-08 level, you must meet the following qualification: One year of specialized experience equivalent to at least the GS-7 level. Specialized experience is that which has equipped the applicant with the competencies to successfully perform the duties of the position, and that is typically in or related to the position to be filled. Specialized experience for this position includes experience utilizing a payroll system and subsidiary systems to research and resolve employee payroll issues and apply payroll, benefits, billing and collection and/or financial rules and regulations to resolve a variety of payroll system issues.
Applicants must carefully review the information in the "How You Will Be Evaluated" section for important information and instructions pertaining to the multi-hurdle assessment process for this position.
Only experience and education obtained by the closing date of this announcement will be considered.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience).
Contacts
- Address IBC HRD Payroll Operations Division
7201 W. Mansfield Ave.
Denver, CO 80235
US
- Name: Molly Hanna
- Email: [email protected]
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