The NIA Office of Communications and Public Liaison (OCPL) directs a comprehensive, integrated, and technology-supported communications program to ensure rapid, accurate, and consistent communication activities. The incumbent serves as a Technical Information Specialist within the Web and Design Services team developing and advising on digital information communications to provide information products and services to various audiences.

Duties

Perform a broad range of duties and functions involving digital information communications for NIA. Provide expertise and guidance in digital information communications accessibility to ensure NIA's compliance with Section 508 of the Rehabilitation Act and access for all audiences to NIA's information products and services. Collaborate with technical staff, content creators, and other stakeholders to enhance the usability, accessibility, and performance of NIA's digital communications. Research and recommend strategies to gather and analyze information to develop novel digital solutions. Provide technical support for the NIA website, intranet, and other digital platforms. Collect digital analytics statistics and develop reports.

Requirements

• U.S. Citizenship requirement or proof of being a U.S. National must be met by closing date.
• Employment is subject to the successful completion of the pre-appointment process (i.e., background investigation, verification of qualifications and job requirements, completion of onboarding forms, submission of required documents, etc.)
• Males born after December 31, 1959 must be registered with the Selective Service.
• Applicants must meet all qualifications requirements within thirty (30) calendar days of the closing date of this announcement, including time in grade.

Qualifications

In order to qualify for a Technical Information Specialist, GS-1412 position you must have: A. a full 4-year course of study that meets all the requirements for a bachelor's degree with major study in the subject-matter field of the position to be filled; OR B. 4 years of experience that provided a knowledge of the basic principles, theories, practices, techniques, and terminology of a discipline or subject-matter field; an understanding of the standard methods, procedures, and techniques of research and analysis in the subject-matter field; and where appropriate, ability to read and comprehend nontechnical material in one or more foreign languages. Such experience is equivalent to that which would have been gained through a 4-year college curriculum; OR C. a combination of education and experience as described above. In addition, in order to qualify for a Technical Information Specialist, GS-1412 position at the GS-12 level, you must have: 1 year of specialized experience equivalent to at least the GS-11 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: retrieving and evaluating technical information materials on the specialized information; reviewing projects or contracts of technical information systems for accuracy and completeness; preparing digital content reports to recommend updates to owners; and collecting digital communications material, such as a performance matrix, to ensure compliance with organizational standards. In addition, in order to qualify for a Technical Information Specialist, GS-1412 position at the GS-13 level, you must have: 1 year of specialized experience equivalent to at least the GS-11 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: managing technical information programs and requirements by analyzing performance metrics, workflows, operating procedures, and organizational records management; administering projects or contracts of digital information communications systems, services, or content; conducting studies and evaluations of digital information communications to develop methods for improvement; and interacting with technical staff to analyze digital information communications programs and address issues. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. You will receive credit for all experience material to the position, including experience gained in religious, civic, welfare, service, and organizational activities, regardless of whether you received pay. To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire. Ensure you support your self-ratings with the information you provide in your application. We may verify or assess your qualifications at any time. Inflated or unsupported qualifications may affect your rating. Any misrepresentation or material omission of facts may be sufficient cause to end further consideration of your candidacy. Persons listed as knowing your past accomplishments or experience in your application may be contacted for verification purposes at any time. Verification may, but need not, begin before receiving an offer. Preview assessment questionnaire before you apply: https://apply.usastaffing.gov/ViewQuestionnaire/12433476

Education

This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts (or a list of your courses including titles, credit hours completed and grades). Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Click here for information on Foreign Education.

Contacts

• Address National Institutes of Health 6701 Rockledge Drive Bethesda, MD 20892 US
• Name: Lyubomyra Clendening
• Phone: 301-827-8117
• Email: [email protected]