The Smithsonian Institution (SI) is the world’s largest museum, education, and research complex, with 21 museums and the National Zoo.  This position is located in the Business Intergration and Customer Success, Office of the Chief Information Officer (OCIO), Under Secretary for Finance and Administration/Chief Financial Officer. SI is a diverse museum and research complex dedicated to the increase and diffusion of knowledge. SI's information technology needs are provided by OCIO.

Duties

The IT Program Manager is the Director of Business Integration and Customer Success, a division providing project management support, requirements development and technical communications services. 

Requirements

• Requires career/career-conditional status or eligibility.
• Males born after 12/31/59 must be registered with Selective Service.
• May be required to serve an 18 month supervisory probationary period.
• Maintain a Bank Account for Direct Deposit/Electronic Transfer

Qualifications

Experience: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-14 level in the Federal Service.  For this position, specialized experience includes leading, implementing and managing IT full life cycle projects and enterprise application deployments for systems supporting more than one thousand users including first-time production implementation, and oversees Technology Review Board functions. In addition to meeting the Specialized Experience for all positions individuals must have related experience demonstrating each of the four competencies listed below: Attention to Detail:  Is thorough when performing work and conscientious about attending to detail. Customer Service: Anticipates and meets the needs of both internal and external business partners and customers (any individuals who use or receive the services or products that your work unity produces including the general public, individuals who work in the agency, other agencies, or organizations outside the Government).  Provides information or assistance. Delivers high-quality products and services; is committed to continuous improvement.  Effectively manages customer relationships. Oral Communication:  Makes clear and convincing oral presentations to individuals and groups. Listens effectively; clarifies information, as needed.  Speaks and writes in a clear, concise, organized, and convincing manner that is appropriate to the audience.  Facilitates an open exchange of ideas to ensure all group input is considered.  Handles technical, sensitive, or controversial topics with agility involving executives/managers as appropriate. Problem Solving: Identifies and analyzes problems, weighs relevance and accuracy of information, generates and evaluates alternative solutions, and makes sound recommendations. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

Education

There is no substitution for education at this level.

Contacts

• Address SMITHSONIAN 600 MARYLAND AVE SW POB 37012, 600 Maryland Avenue, MRC 517 Suite 5060 Washington, District of Columbia 20013-7012 United States
• Name: Baaba Yanney
• Phone: 202-633-6342
• Email: [email protected]