You will serve as a CASUALTY ASSISTANCE CALLS/FUNERAL HONORS SUPPORT ASSISTANT (DTS) in the CAC/FHS PROGRAM of COMNAVREG MIDLANT NORFOLK.

Duties

You will serve as the Defense Travel System (DTS) subject matter expert (SME) to develop and implement comprehensive plans and strategies. You will verify that traveler voucher and profile data is accurate and adheres to governing policies/instructions. You will analyze travel documents, reports, and organizational data. You will update and maintain Program financial tracking tools for use by managers. You will perform a variety of budgetary and administrative functions in implementing the organization's travel program, policies, and procedures. You will serve as a specialist in all aspects of the Military Funeral Honors (MFH) Program and will be responsible for scheduling MFH and administering the FHS program in the area of responsibility for the assigned region. You will receive requests for MFH via email, fax, or phone call and will confirm request details with funeral home and/or family and initiates request in HONORS Tracker. You will verify the eligibility of the veteran to receive MFH using HONORS Tracker or information received from the requestor. You will coordinate and schedule Navy Chaplains to conduct the religious aspects of funeral services when requested and support is available.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.

Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-06 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Administering funeral programs and support Casualty Assistance Calls Program by receiving requests, confirming details, verifying eligibility and assigning personnel; 2) Communicating both orally and written with funeral personnel and private citizens, and 3) Providing assistance by processing benefit claims, coordinating travel requirements, and managing case files. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

Contacts

• Address COMNAVREG MIDLANT NORFOLK 1510 Gilbert Street Norfolk, VA 23511-2734 US
• Name: Department of Navy EIC
• Email: [email protected]