This US Agency for Global Media (USAGM) position functions as a Cloud Administrator/Developer within the Enterprise Applications Division. This position manages key enterprise-wide solutions in collaboration with developers and designers. The selectee will provide technical guidance on integrating 3rd party and custom applications into the agency's intranet. This position will provide management and administration of the intranet currently hosted on SharePoint Online.

Duties

As a IT Specialist (INET and APPSW), you will be responsible for duties to include, but are not limited to: Serves as the Cloud Technical Lead performing a wide range of system administration functions. Manages agency intranet currently hosted in SharePoint Online as part of our Office 365 instance. Monitors the health of the cloud ecosystem to ensure intranet sites are running optimally and have adequate resources (i.e., licenses, memory, and COTS software). Participates in the governance and overall management of various cloud tools such as Microsoft Office 365 Teams, OneDrive, and video-related services. Objectives are to include ensuring that resources are properly used and reclaimed when no longer in use and ensures they are utilized in accordance with agency policies. Develops scripts with tools such as PowerShell to assist with the overall management and governance of USAGM's cloud-based offerings, including the agency intranet sites. Develops visual dashboards using tools such as Power Business Intelligence (BI) as well as helping with the configuration and customization of various cloud offerings such as Microsoft Project Online. Under the direction of the Division Director, coordinates and manages the activities of project teams, which includes, working with client USAGM elements and cloud development specialists in the IT Directorate, USAGM Engineering, etc. to achieve project goals. Participates in all aspects of the contracting process and serves as an appointed Contracting Officer's Representative (COR) on active contracts for the group. Conducts market research, preparing contract documentation for solicitations, award selection, and contract oversight post-award.

Requirements

• You must be a U.S Citizen or U.S. National.
• This is a public trust position. If selected, this position requires the completion of the SF-85P.
• Suitability Determination: If selected, you will be subject to a background investigation to establish your suitability for federal employment. The background investigation may include, among other aspects, a review of your credit and legal history.
• This position is covered by a Union Agreement; AFGE Local 1812, 330 Independence Avenue S.W., Room 1169, Washington, D.C. 20237, [email protected], (202)920-4884.)
• This position may require serving a one-year probationary period.
• If selected for this vacancy, you will be required to file the OGE Form 450 (Confidential Financial Disclosure Report).
• The full performance grade level for this position is GS-13.
• If you are a male applicant who is born after 12/31/59, you are required to be registered for the Selective Service.
• Must maintain a COR Level I status by successfully completing the required continuous learning credits mandated by USAGM's Office of Contracts on a bi-annual basis.

Qualifications

Applicants must have IT-related experience demonstrating each of the four (4) competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance. To resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations. AND Applicants must have a minimum of one year of specialized experience at a level of difficulty and responsibility comparable to the GS-13 or comparable pay band in the Federal service or equivalent experience in the private sector. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position, and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. Specialized experience for this position includes: Expertise in Office 365 and SharePoint environments; Develop scripts with tools such as Power Shell to automate tasks and manage cloud-based systems; Broad skill in creating tasks using project management skills to complete enhancements and additions to the system; Expert skill in various programming and scripting tools; and Develops thorough solutions using a variety of Microsoft development tools (i.e. Visual Studio, C#, ASP.Net, MS SQL Server, VBScript). **NOTE**: Applicants must ensure their resumes reflect their experience with all of the above specialized experience criteria. Desired skill: Ability to work in a fast-paced work environment and to provide solutions to agency employees.

Education

Education is not required for this grade level. It cannot be used for qualification purposes.

Contacts

• Address
• Name: Kyle Turner
• Phone: 202-920-2397
• Email: [email protected]