This position is located in the Division of Resolutions and Receiverships, Financial Services and Technology Branch of the Federal Deposit Insurance Corporation, and serves as an adviser to the Division on Information Technology matters and as a liaison between system owners, business areas, development teams, and management to ensure solutions are properly implemented.

Duties

Serves as a Project Manager, Business Analyst, and Information Technology (IT) Consultant on initiatives, programs, and projects that implement the division’s IT strategy. Manages a portfolio of software applications and ensures IT capabilities align with client’s current and future business requirements. Leads IT projects utilizing modern project management best practices and principles. Creates, maintains, and reviews project management documents and deliverables. Develops and delivers oral and written presentations to senior management officials and provides regular briefings on the status of active IT programs and projects. Maintains effective working relationships with clients, management, contractors, and personnel from other divisions to ensure success of IT initiatives. Leads IT initiatives including application development and software implementation projects.  Serves a liaison between system owners, business users, development teams, and management to ensure IT solutions are properly implemented. Develop project deliverables including, but not limited to, epics, user stories, use cases, test cases, process flows, and user guides. Provides technical expertise and guidance in the development, implementation, and maintenance of automated tools, applications, and systems. Leads re-engineering projects that analyze current business processes and develop proposed IT solutions to enhance and/or automate operations. Assists clients in identifying, analyzing, and prioritizing IT requests based on value and impact to business operations. Advises management on emerging issues and innovative solutions to facilitate the resolution of complex business requirements.

Requirements

Qualifications

Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here. To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the CG/GS-13 grade level or above in the Federal service.  Specialized experience is defined as experience in at least two of the following: 1) leading custom software development projects as a Project Manager, Product Owner, Lead Business Analyst, or IT Architect in one or more of the following technologies: Java, Salesforce, Microsoft Power Platform (MPP), C++, C#, or ServiceNow; 2) leading a project team managing the operation and maintenance of application software written in one or more of the following technologies: Java, Salesforce, Microsoft Power Platform (MPP), C++, C#, or ServiceNow; 3) developing project artifacts including: project schedule, budgets, requirements, epics, product backlog items, solution designs, or test cases; or 4) performing business process analysis, system testing and training on custom software development or maintenance projects using the technologies cited above. You must have Information Technology (IT)-related experience which demonstrates proficiency in each of the following competencies: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Applicants must have met the qualification requirements (including selective placement factors – if any) for this position within 30 calendar days of the closing date of this announcement.

Education

There is no substitution of education for the experience for this position.

Contacts

• Address Federal Deposit Insurance Corporation FDIC Human Resources Branch 600 North Pearl Street Suite 700 Dallas, Texas 75201 United States
• Name: Stephanie Carr
• Phone: 571-242-0927
• Email: [email protected]