As an Equal Employment Specialist (Counselor) you will provide information on the Federal EEO complaint process to employees, applicants, managers, and serviced activities of ORMDI. Advising the aggrieved person about the EEO complaints process following the Equal Employment Opportunity Commission's (EEOC) enforced states and laws prohibiting discrimination in employment.

Duties

Interpret Federal, Agency, and Equal Employment Opportunity Commission (EEOC) laws, policies, and procedures relative to complaints of varying complexity. Monitor the disposition of complaint activity, analyzing and advising on new claims of discrimination, as well as retaliation, the complexity of cases assigned. Research EEO regulations, case laws, and policies. Identify and keep up to date on key agency policies/priorities and economic, political, and social trends which affect the organization; understands where the organization is headed and how to contribute. Assist in conducting interviews of personnel to gather information regarding EEO complaints. Work with employees and managers in resolving work related problems which result in EEO complaints. Counsel Agency management on findings, implements corrective measures, and evaluates action(s) taken. Develop and makes presentations on the complaint system and related matters to program managers, supervisors, and employees to explain and clarify such functions, and further Agency and Departmental policies and programs. Interview issues involving allegations of equal employment opportunity (EEO) infractions. Conduct counseling, negotiation, and alternative dispute resolution (ADR) techniques. Apply established criteria and laws, regulations, Executive Orders, court decisions, and issues related to the Federal equal employment opportunity program of sufficient breadth or intensity to perform counseling functions. Advise employees on their rights and responsibilities in the informal complaint (counseling) process. Prepare reports of counseling, including documented findings of inquiries for review by the EEO Complaints Manager. Review EEO materials and documents and determines information that is pertinent and appropriate for dissemination to EEO staff as well as supervisors and managers. Prepare technical correspondence such as responses to inquiries.

Requirements

• You must be a U.S. citizen to apply for this job
• Selectees are subject to a background/suitability investigation
• Selective Service registration is required for males born after 12/31/1959
• A probationary period may be required for employees and supervisors

Qualifications

Specialized Experience: To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. GS-09 To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-07) in the normal line of progression for the occupation in the organization. Specialized experience is defined as work that involves (1) Providing comprehensive advice and guidance on complaints processing; (2) Preparing counselor reports for EEO complaints and; (3) Working with employees and managers to resolve work-related problems which result in EEO complaints. Or applicants may substitute education for the experience required to qualify at the GS-09 level: A Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related. Or applicants can combine education and specialized experience to qualify for the position. If you have some, but not all, of the graduate education AND specialized experience , you may still qualify by combining the amount of creditable education and experience that you do have. To do so, first calculate the percentage of qualifying education you have as a percentage of the education required. Next, calculate the percentage of specialized experience you have as a percentage of the experience required. Then, add the two percentages. The total percentage must equal at least 100% for you to qualify for the position at the GS-09 grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at the GS-09 level. GS-11 To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-09) in the normal line of progression for the occupation in the organization. Specialized experience is defined as work that involves (1) Conducting interviews with personnel regarding allegations of equal employment opportunity (EEO) infractions; (2) Monitoring complaint activity, analyzing and advising on new claims, (3) Drafting actionable plans to prevent potential violations of EEO infractions. Or applicants may substitute education for the experience required to qualify at the GS-11 level: A Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or L.L.M., if related. Or applicants can combine education and specialized experience to qualify for the position. If you have some, but not all, you may still qualify by combining the amount of creditable education and experience that you do have. To do so, first calculate the percentage of qualifying education you have as a percentage of the education required. Next, calculate the percentage of specialized experience you have as a percentage of the experience required. Then, add the two percentages. The total percentage must equal at least 100% for you to qualify for the position at the GS-11 grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at the GS-11 level.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.


Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for federal employment. You can verify your education here. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Contacts

• Address DAS Office of Resolution Management 810 Vermont Ave Washington, DC 20420 US
• Name: John Tipton
• Phone: 313-596-7200
• Email: [email protected]