Serves as an IT Specialist in the Office of the Chief Information Officer. Performs a variety of recurring and nonrecurring duties in support of management and higher graded IT Specialists engaged in the analysis, design, development and maintenance of major SSA programmatic and admin systems. This vacancy is open for 5 days OR to the first 250 applicants. If 250 applicants apply prior to the closing date, the vacancy will be closed the day the number of applicants is reached.

Duties

Participates in system design activities for subsystems/portions of larger systems/programs/procedures and develops simple computer programs to solve the defined problems. Develops and provides operational support for assigned areas of systems procedures. Works with user representatives and higher graded IT Specialists in developing such facilities and in maintaining appropriate version controls. Analyzes and determines documentation guidelines and procedure requirements for application in the Systems structured environment; provides support in the negotiation of formal publication of these guidelines for inclusion in SSA directives. Prepares written technical/non-technical products for management which provide an updated summary of key and critical projects and for less complex projects independently performed.

Requirements

• U.S. Citizenship required
• Selective Service Registration, if applicable (www.sss.gov)
• Fingerprinting and background and/or security investigation may be required
• Job offers are contingent on fingerprinting and background / security investigation results
• Selectees may be required to serve a 1 year probationary period
• Relocation expenses will not be paid
• Complete the initial online assessment and USA Hire Assessment, if required
• All qualification requirements must be met by the closing date of the announcement

Qualifications

Your resume is the key means we have for evaluating your experience, education, knowledge, skills, abilities and competencies as they relate to this position. Please submit a thorough resume that directly relates to this position. To qualify for the 2210 IT Specialist series, the applicant must demonstrate the following competencies: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; know about available products and services; and is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. NOTE: Transcripts are required to substantiate possession of the claimed education. GS-5: To qualify at the GS-5 level applicants must demonstrate one of the following: Completed 4-year course of study leading to a bachelor's degree or possess a bachelor's degree in any field. General experience demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, certification). GS-7: If you are using experience to qualify, you must have one (1) year of specialized experience which is in or related to the work of the position to be filled which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Such IT-related work should include assisting with, supporting, or performing any of the following: systems analysis, design, development, or maintenance of networks, systems, software, or applications defining user or customer needs establishing system requirements providing systems administration or network support developing code for web, mainframe, or mobile applications to solve defined problems developing test cases performing testing or validation NOTE: This is an entry level/trainee position leading to the full performance GS-2210-09. The employee in this entry level position works in a training capacity toward the full performance level position. Management arranges structured training and development activities to provide experience and technical competence in the methods, procedures, principles, and techniques of the full performance level. The appropriate manager may noncompetitively promote the trainee to the next grade provided work at the higher level continues to exist, the employee has demonstrated the ability to perform it, and the trainee meets time-in-grade and other administrative requirements. Qualification requirements must be met by the closing date of this announcement.

Education

SUBSTITUTING EDUCATION: If you are qualifying for this position based on completed education at an accredited U.S. college, university, or other educational institution, you must provide a copy of your transcripts or other proof of education prior to being appointed. NOTE: Education completed in a foreign institution must be deemed equivalent to that gained in conventional/accredited U.S. education programs. It is the applicant's responsibility to acquire U.S. Certification and provide it at the time of application. For a list of Credential Evaluation Services, log on to: Credential Evaluation Services.

GS-5: Completion of a full 4-year course of study in any field leading to a bachelor's degree OR a combination of post-high school education and the general experience described above. One year of study is defined as 30 earned semester hours or 45 earned quarter hours.

GS-7: One full year of graduate level education in any field. One year of full-time graduate education is defined as 18 earned semester hours or 27 earned quarter hours. A combination of graduate level education and the specialized experience as described above OR a Bachelor's degree and superior academic achievement in any field can be applied as a substitution. Superior academic achievement is based on:

• Graduated in the upper third of the graduating class in the college, university, or major subdivision; OR
• Graduated with a cumulative 3.0 GPA or higher out of 4.0 based on 4 years of education, or based on courses completed during the final 2 years of the curriculum; OR
• Graduated with a 3.5 GPA or higher based on the average of all the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum; OR
• Election to membership in a national scholastic honor society that meets the minimum requirements of the Association of College Honor Societies (except for freshman honor societies).

COMBINING EDUCATION AND EXPERIENCE: Experience and education as described above may be combined to meet the minimum qualification requirements.

GS-5: Experience and education as described above may be combined to meet the minimum qualification requirements.

GS-7: Experience and graduate level education as described above may be combined to meet the minimum qualification requirements.

Experience and education will be computed as percentages of the overall requirements and must equal to 100 percent when combined.

Providing Proof of Education or Substituting Education

For information on providing proof of education or substituting education for experience, visit https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-b/

If you are qualifying on the basis of education or satisfying an educational requirement, submit a copy of your transcripts that includes your name, the name of the educational institution, course title(s), number of credits, grade, and date of completion. Unofficial transcripts or screenshots of electronic/web transcripts with the required information will be accepted at the time of application. You must submit your transcripts according to the application submission details of this announcement. Documents will not be accepted via email or regular mail. If selected, you may be required to provide your official college transcripts prior to the effective date of the personnel action placing you into the new position.

Foreign Education: If your transcripts show education completed in foreign colleges or universities, you must also provide documentation that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in a conventional/accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Contacts

• Address OCIO Front Office 6401 Security Boulevard Baltimore, MD 21235 US
• Name: OPE Staffing OCIO
• Phone: 410-965-1234
• Email: [email protected]