This position is within the Strategic Program Management Office (SPMO). The Strategic Program Management Office is responsible for developing and coordinating the VBA's strategic initiatives and customer experience efforts. The office provides strategic project management and enables customer experience for enhanced delivery of services to Veterans. The Supervisory Program Analyst facilitates the development of key capabilities within SPMO by enabling staff to develop competencies

Duties

The Supervisory Program Analyst reports to the Assistant Director & serves as the supervisor of their respective operational unit. Duties include: This position provides administrative & supervision to a staff of analysts and oversees the daily operation of the unit; ensures agency policies & priorities are being followed; develops performance standards; & evaluates day-to-day work performance of subordinates. Gives advice/instruction to employees on work matters. Hears, mediates, & resolves minor complaints from employees; anticipates & takes steps to prevent counter-productive confrontations; manages & resolves conflicts & disagreements in a constructive manner; refers group grievances & more serious unresolved complaints to the Assistant Director; effects minor disciplinary measures such as warnings & reprimands; & recommends action in more serious cases. Performs personnel tasks including creating performance plans & development plans, processing leave requests & timesheets, & conducting monthly progress reviews. Enables performance management & professional development of employees by facilitating the creation of robust performance plans. Helps employees perform & contribute to SPMO & VBA mission by providing ongoing feedback & by providing opportunities to learn & improve through formal/informal methods. Coordinates goals, priorities, staff resources, productivity, quality, & general activities with higher-level management. Ensures application of appropriate problem-solving methods & techniques. Provides guidance & makes decisions on work methods, protocols, & procedures. Assesses resource & workload issues & promptly identifies issues requiring outside intervention. Builds 7 manages workforce based on organizational goals, budget considerations, & staffing needs. Holds self & analysts accountable for measurable high-quality, timely, & efficient results as seen through project outcomes. Interviews candidates for positions in the unit; recommends appointments, promotions, & reassignments to unit positions; identifies & provides for training needs; & finds ways to improve production or increase the quality of work within the area of authority. Carries out Equal Employment Opportunity policies & program activities. This position serves as their operational unit's functional point of contact for the day-to-day activities. Oversees analytical & evaluative work associated with a wide array of SPMO program activities. This includes development, analysis, evaluation, & providing recommendations based on complex data to improve the effectiveness of work methods & procedures, organization, resource utilization, distribution of work assignments, delegations of authority, management controls, information & documentation systems, & similar functions of management. The Supervisory Program Analyst oversees the work of the program analysts reporting to them. Supports organizational objectives by providing technical guidance on projects to enable success. Understands & provides technical guidance on principles, procedures, & requirements of employees' work. This position reviews & reconciles information about project statuses & outcomes to communicate with senior leadership. Analyzes & evaluates on a quantitative or qualitative basis, the effectiveness of administrative functions & operations in meeting established goals and objectives. Identifies opportunities for expanding technical capabilities & prioritizes areas for improvement. Remains up-to-date on technological methods & facilitates access to appropriate & helpful technical tools. Confers with program & project managers regarding project requirements & objectives & helps to plan for accomplishment. Remains knowledgeable about status & progress of projects & provides management guidance & direction. Facilitates communication as needed regarding policy matters. Ensures integration & coordination within established timeframes and helps to align with corporate goals & objectives. Leads discussions, meetings, & conference calls with key stakeholders, subject matter & technical personnel, & others as needed to secure & provide information; investigates facts; presents conclusions, recommendations, & alternatives; obtains concurrence; develops alternate courses of actions; & mutually resolve problems. Advises Senior Leadership of unique conditions & issues which affect program activities, & provides guidance on interpretation & implementation of new & revised policies, regulations, & procedures. Acts as the liaison between staff & senior leadership as needed. Promotion Potential: There is no promotion potential for this position. Work Schedule: Full time, Monday through Friday 8:00AM to 4:30PM Compressed/Flexible: Not available Telework: Available Virtual: This is not a virtual position. Position Description/PD#: Supervisory Program Analyst; GS-0343-14 39741-0 Relocation/Recruitment Incentives: Not authorized Financial Disclosure Report: Not required

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:06/07/2024. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). The grade may have been in any occupation, but must have been held in the Federal service. You must provide a copy of your most recent SF-50 that indicates proof of status, and shows Time in Grade (for example, you were a career or career-conditional employee) and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must also submit your most recent promotion or within-grade increase in addition to your recent SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade. DO NOT submit Award SF-50's and/or General Adjustment SF-50's as they cannot be used to prove time-in-grade. For a GS-14 position you must have served 52 weeks at the GS-13 level. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-14 Grade Level: Specialized Experience: One year of specialized experience at the next lower grade level GS-13 Specialized experience is defined as extensive experience understanding and identifying areas within a given workload that need to improve in efficiency; developing and implementing a process for automating records of the management policies to support various reporting processes; monitoring and auditing the quality of data to identify, evaluate and implement services and tools from external sources to support validation of data and cleansing; working with both internal and external clients to adequately understand data content. Demonstrated experience in creating dashboards, graphs and visualizations on data; preparing reports for both internal and external audiences using various business analytics reporting tools and ability to design, conduct and analyze survey data Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: This position is sedentary. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no education substitution at the GS-14 grade level.

Contacts

• Address VBA Human Resources Center - Central Office 810 Vermont Ave NW Washington, DC 20420 US
• Name: Matthew Lyons
• Phone: 410-230-4400
• Email: [email protected]