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Duties

WHAT IS THE NATIONAL HEADQUARTERS (HQ) DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: FRONT OFFICE PROJECT SUPPORT TEAM The following are the duties of this position at the full working level. The incumbent performs highly structured, routine, and recurring IT assignments to develop broader knowledge and skill to perform higher level assignments. Duties may include but are not limited to the following: Assists higher grade IT Specialists create security compliance reports and manipulate data in response to customer requirements. Assists higher grade specialists create and update security manuals and security procedures for various security functional roles. Assists in identifying and specifying basic security requirements for new or enhanced IT systems. Participates with higher level employees in planning and delivering basic customer support security services. Assists in presenting factual and procedural information to customers and assists higher level employees with reports and responses to customer requests.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: BASIC REQUIREMENT: The IRS Pathways Internship Program provides Federal employment opportunities to students who are enrolled, or accepted for enrollment, as degree seeking students taking at least a half-time academic, technical, or vocational course load in an accredited, technical, vocational, 2- or 4-year college or university, graduate or professional school, the opportunity to work and explore new careers while in school. This program provides experience that is directly related to your educational program and career goals. If selected, employees are required to maintain a schedule that includes attendance at an accredited school combined with career related work in the agency. The work experience with the agency MUST be related to your academic/career goals. Selectees must remain enrolled in school and maintain a Grade Point Average (GPA) of 2.0 or higher to remain in the program. Applicants are acknowledging that they understand these requirements with the submission of their application. All conversion requirements will be identified in the Participant Agreement. OR EDUCATION FOR GS-05 LEVEL: To be eligible for this position at this grade level, you must have 4 academic years of post-high school leading to a bachelor's degree or equivalent degree directly related to the field of study such as computer science, engineering, information science, information systems management, mathematics, operations research, statistics, technology management in which the student trainees will receive training on the job. For more information on qualifications please refer to OPM's Qualifications Standards.

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Contacts

• Address HQ - DCOS - Deputy Commissioner for Operations Support 1111 Constitution Ave NW Washington, DC 20224 US
• Name: IRS Memphis External
• Email: [email protected]