Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to serve as an Information Technology (IT) Specialist in support of the Information Technology Service Management IT Supplier Management which includes IT supplier and financial policy, planning, analysis, acquisition of IT hardware, software and services, and quality assurance of contracts.

Duties

Functions as a technical advisor on Information Technology Service Management acquisition activities. Assesses policy needs and compliance and develops policy and procedures governing Information Technology Service Management (ITSM) processes and activities. Performs mission and business analysis and establishes plans of action for improving the efficiency of Information Technology Service Management (ITSM). Represents the organization at conferences and meetings and presents briefings.

Requirements

• U.S. Citizenship Required
• Males must be registered for Selective Service, see www.sss.gov.
• This posn is subject to provisions of the DoD Priority Placement Program
• Disclosure of Political Appointments
• Advance in hire may be authorized if there is demonstrable proof provided on your resume
• Leave accrual may be authorized upon request
• This position has been designated as Special Sensitive.
• The employee is required to obtain and maintain a Top Secret/Sensitive Compartmental Information clearance as a condition of employment.
• This position is designated by the Air force as a Test Designated Position (TDP) under the Air Force Civilian Drug Testing Program.
• Incumbent is subject to random testing for drug use. As a mandatory requirement for employment in this TDP, the incumbent is (A) to refrain from use of illegal drugs and (B) when required, to submit to urinalysis testing.
• The selectee must sign a statement acknowledging the position occupied is identified as a TDP.
• This position has been designated as an acquisition position and is covered by the Acquisition Professional Development Program (APDP).
• The employee must meet, or be capable of meeting Defense Acquisition Workforce Improvement Act (DAWIA) certification requirements applicable to the career category designated on the position description within 24 months of assignment.
• This position also requires the employee to engage in acquisition continuous learning activities achieving 80 Continuous Learning points every 24 months.
• The employee may be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays for contingencies.
• Work may occasionally require travel away from the normal duty station.
• The employee may be required to travel on military and commercial aircraft.
• No PCS Cost is authorized
• May be required to perform Battle Roster functions during Exercise and Real World events. Battle Roster functions may include, but are not limited to, Future Operations Center (FOC), Future Plans Center (FPC)..

Qualifications

CONDITIONS OF EMPLOYMENT CONTINUED: Joint Logistics Operations Center (JLOC), N/NC Deployment and Distribution Operations Center (NDDOC), Joint Intelligence Operations Center-North (JIOC-N), Joint Cyber Center (JCC), and other tasks as assigned. These duties may require additional duty hours and/or alternate duty locations. This position is cyber coded under the DoD Cyberspace Workforce Framework. IAW DoDM 8140.03 the incumbent is required to achieve both the foundational and resident qualification requirements outlined for each work role at the assigned proficiency levels. Foundational qualification within 9 months of assignment; resident qualification within 12 months of assignment. Employees may perform cyberspace workforce position duties while obtaining qualification requirements under the direct observation/supervision of an appropriately qualified individual, unless a waiver is granted per DoDM 8140.03 section 4.2. If such observation is not feasible and/or waived, individual must be reassigned to other duties consistent with applicable law. Employees who fail to achieve qualification or to obtain an approved waiver for cyberspace work role(s) within stated timelines will be removed from the duties associated with the work role. In addition, employee is required to engage in a minimum of 20 hours per year of Continuous Professional Development or education activities to maintain and enhance competence. YA002 = Eligible for situational telework only, including Ad hoc, Emergency, or OPM prescribed "Unscheduled" Telework. This eligibility is separate and distinct from the employee's eligibility. A civilian employee's telework arrangement may be terminated at the discretion of the supervisor or at the employee's request. In order to qualify, you must meet the requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Information Technology (IT) Management Series, GS-2210 (Alternate A). https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/??? Experience: Must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail, Customer Service, Oral Communication, and Problem Solving AND one year of specialized experience at the next lower grade GS-11 (or equivalent in other pay systems) which includes applying a wide range of IT best practices, strategies, principles, concepts, methods, policies, design, development, testing and applications sufficient to assess the organization's IT business requirements and make decisions or recommendations that significantly influence important command and/or division toward a specific course of action. Ability to perform feasibility studies, perform cost analysis review, develop investment plans, and recommend a best course of action along with suitable alternatives. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in­-grade requirements to be considered eligible. One year at the GS-11 level is required to meet the time-in-grade requirements for the GS-12 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of the laws, principles, policies, and practices of Information Technology acquisition, to include IT capital planning and acquisition regulations sufficient to render recommendations on acquisition and contracting of new or modified IT services to meet command requirements and provide business value to customers. Knowledge of a wide range of IT Service Management (ITSM) best practices, principles, concepts, and methods. Knowledge of the organization's policy and planning formulation process along with its missions and objectives to prepare IT financial management policies and plans. Knowledge of budgetary processes, cost-benefit analysis methods, and analysis of performance data to prepare persuasive budget recommendations in support of IT requirements. Knowledge of DoD and Air Force quality assurance evaluator policy and procedures to provide government oversight of ITSM acquisition and contracting activities. Knowledge of IT service cost elements and types to identify service valuation and total cost of ownership policy, standards, and plans. Ability to analyze complexities of existing technology, initiate plans for enhancements, and provide management sufficient technical and cost analysis information to render informed judgments. Ability to maintain an up-to-date awareness of technological advances and predict how management can meet future requirements. Ability to gather, assemble, and analyze facts; draw conclusions; conduct analysis; devise recommended solutions; and package the entire process in briefings, papers, or reports suitable for top management use and decision-making. Skill in communication, both orally and in writing. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Contacts

• Address NORTHCOM 250 Vandenberg Street Suite B016 Peterson SFB, CO 80914 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]