Joining the Secret Service, Office of the Chief Information Officer will allow you to draw on your technological experience and modernize the Secret Service's information technology infrastructure, as well as enhance interoperability, information sharing, and collaboration capabilities. For more information on the Secret Service click here.

Duties

The selectee will serve as an Information Technology Specialist (Pathways) in the Office of Chief Information Officer. Typical work assignments include: Assisting with providing support and continuity of information technology operations, services, and support with respect to systems, equipment, applications, and databases. Researching Information Technology problems using a variety of knowledge base articles that assists in the diagnosis of the problem and provides a remedial solution. Assisting with documenting and diagnoses customer issues in response to customer requests for assistance under the continuous guidance of a mentor.

Requirements

Qualifications

Pathways Internship Eligibility: applicant must have accepted enrollment or be enrolled and seeking a degree (diploma, certificate, etc.) on a full- or half-time basis (as defined by the institution which they attend) in one of the accredited educational institutions: public or private high school; state-approved home school; technical or vocational school; 2-year or 4-year college or university; graduate or professional school; or postsecondary home school curriculum. Official documentation is required with application to verify current or projected enrollment (i.e. official documentation from school, student or course schedule, official transcript, acceptance letter, or receipt of tuition payment to the school). Transcripts MUST include: Student's name Name of the school Specific degree program Current and Cumulative GPA/academic standing (2.5 undergraduate G.P.A.; or 3.0 graduate G.P.A.) (No rounding). Past and current coursework that demonstrates you meet the requirements of this position. If you fail to submit your transcript(s)/proof of enrollment prior to the closing date of the announcement you will be deemed "INELIGIBLE" for the internship. Students must maintain student eligibility and enrollment throughout the duration of the internship. Applicants that have graduated or will graduate prior to the completion of the internship are ineligible to participate without proof of future enrollment in an accredited university. Applicants must demonstrate that they meet the Minimum Qualification requirements as noted below. Minimum Qualifications: GS-03: You qualify for the GS-03 level (starting salary $35,947) if you have completed at least one full academic year of post high-school study. GS-04: You qualify for the GS-04 (starting salary $40,351) if you have completed at least two full academic years of post high-school study or an associate's degree. Due to the nature of the work being performed, pursuing degrees in one of the following disciplines is highly desired: Cybersecurity Information Technology Note: Applicants are not required to be pursuing a degree in one of the above-listed fields in order to be found eligible or qualified. All qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Veterans' Preference: For more information on veterans' preference see: https://www.opm.gov/fedshirevets/veteran-job-seekers/# Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Education

If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.

Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address
• Name: Philadelphia Services Branch
• Email: [email protected]