Serves as a Management and Program Analyst in the Office of Analytics and Improvements (OAI) working as an advisor to the Director to identify Continuous Improvement initiatives as they relate to the Agency's five dimensions of quality (accuracy, productivity, cost, timeliness, service) and the SSA mission.

Duties

Uses Continuous Improvement methodologies (e.g. longitudinal data collection and analysis, process analysis, trend analysis, root cause analysis, etc.) to recommend, lead, facilitate and/or... [Cont'd]... support Continuous Improvement initiatives which are designed to improve the quality of SSA’s programmatic and administrative programs and workload processes. Plans, leads and or facilitates inter-component teams to identify processes amendable to the application of Continuous Improvement (CI) methodologies. Develops, negotiates and maintains communication between CI project team members. Ensures CI project team members are trained in the understanding and application of CI methodologies; directs CI project team activities toward recommending and implementing viable quality improvements to management, etc. Develops and maintains effective networks and working relationships within the organization and among SSA stakeholders. Initiates techniques to gain acceptance and understanding of management and enhance active participation in furthering total change. Continuously evaluates continuous quality objectives, policies, and intra/interprogram balances to reduce resistance to change, build participative management ownership, develop support, and... [Cont'd]... to help managers understand the strategic impact of cause and effect relationships in organizational systems. Identifies and helps to resolve conflicts and disagreements in a constructive manner to minimize negative impact. Encourages and facilitates cooperation and teamwork.

Requirements

• U.S. Citizenship required
• Selective Service Registration, if applicable (www.sss.gov)
• Fingerprinting and background and/or security investigation may be required
• Job offers are contingent on fingerprinting and background / security investigation results
• Selectees may be required to serve a 1 year probationary period
• Relocation expenses will not be paid
• All qualification requirements must be met by the closing date of the announcement

Qualifications

Your resume must include the following information: Full name of place of employment Full start and stop dates (e.g. 03/15/2018 - 09/27/2023) Indication of Full or Part-time with hours worked included Without the information above, we are unable to determine if you meet the requirements of having at least one year of experience. If this information is not provided, you will be marked ineligible for consideration. Applicants must qualify for the series and grade of the posted position. Your resume must provide sufficient experience, knowledge, skills, abilities, and proficiency of any required competencies to perform the specific position for which you are applying. Your resume is the key means we have for evaluating your experience, education, knowledge, skills, abilities and competencies as they relate to this position. Your resume and supporting documents must specifically address the evaluation criteria for the position. Describe duties you perform (not just knowledge, skills and abilities) as they relate to the specialized experience required for this position. Be clear, accurate and specific when describing your experience; e.g., list all positions separately, include full start and stop dates for each position, your work schedule (number of hours per week), your grade (if your position is federal), and a comprehensive description of the relevant duties you performed in each position. This information is instrumental in determining the highest quality candidates to be referred to the Selecting Official. Please submit a thorough resume that directly relates to this position. If your application materials do not demonstrate the knowledge, skills, abilities, AND specialized experience needed for this position, your application will be ineligible for further consideration. Qualification standards and additional information for this position can be found here: General Schedule Qualification Standards (opm.gov) To qualify for this GS-13 position, the applicant must have 52 weeks of specialized experience at, or equivalent to the Federal GS-12 level (or above), which is in or related to the work of the position to be filled and has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Such experience should include 1) Interacting with senior level authorities; 2) assisting in understanding requirements and constraints of high value or agency-wide projects or programs, quickly determine the appropriate level and scope of interaction required and 3) interpreting policies and processes to analyze/resolve issues. ALL of this specialized experience is REQUIRED and must be explicitly documented/described in your resume or you will be disqualified from further consideration.

Education

This job does not have an education qualification requirement.

Contacts

• Address DCARO - OAI 6401 Security Blvd Baltimore, MD 21235 US
• Name: OPE Staffing DCARO
• Email: [email protected]