This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer.

Duties

You will monitor day-to-day operations of the Service Desk and regional (touch labor) technicians and System administrators to ensure specific needs of the customers are met. You will determine trends, identify and recommend improved methods, software, program design, and hardware to increase efficiency of operations. You will implement process improvements to eliminate or reduce barriers to performance, promote team building, and improve business practices. You will review hardware and supporting software alternatives to meet service desk information systems requirements. You will establish guidelines and performance expectations for staff members, which are clearly communicated through the forma employee performance management system.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time.
• You will be required to complete training, obtain, and maintain a government credit card for travel and travel-related purchases.
• This is a Mission Essential position. You will be required to ensure organization or facility continuity of operations and/or completion of tasks that are considered essential to the mission designated by a local or command decision.
• This position is telework eligible.
• This position is designated as a Cyber IT/Cybersecurity Workforce position. You must obtain the credentials as described in SECNAV M-5239.2 for specialty area NETWORK OPERATIONS SPECIALIST, level ADVANCED within 12 months of appointment.

Qualifications

Applicants must have directly applicable experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Qualifying experience may have been acquired in any public or private sector job, but will clearly demonstrate past experience in the application of the particular competencies or knowledge, skills and abilities necessary to successfully perform the duties of the position. Such experience is typically in or directly relates to the work of the position to be filled. Qualifying experience at the next lower grade would be demonstrated by: (1) Conveying written information in a clear, concise, organized, and convincing manner for the intended audience, using correct English grammar, punctuation, and spelling. Expresses thoughts persuasively and uses effective modes to reinforce message retention. (2) Identifying and analyzing problems; weighs relevance and accuracy of information; seeks/generates and evaluates alternative perspectives/solutions; makes timely/effective recommendations, based on potential implications of findings or conclusions. Critically evaluates to identify the causes of problems, and chooses courses of action that balance the interests of the mission and stakeholders. (3) Provide functional and/or technical support to customers to ensure validation of requirements and delivery of Information Technology capabilities. This position is within the Work Category - SUPERVISION AND MANAGEMENT at Work Level- FULL PERFORMANCE, Series 2210 and Grade GG-13. Additional qualification information can be found from the following Office of Personnel Management website:https://dodcio.defense.gov/Cyber-Workforce/CES.aspx Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

This job does not have an education qualification requirement.

Contacts

• Address U S MARINE FORCES CYBERSPACE COMMAND 9800 Savage Road Fort Meade, MD 20755-5810 US
• Name: TERENCE ADAMS
• Email: [email protected]