This position is in Office of Mission Support (OMS). About the Office of Mission Support | US EPA. This is an office-centered position*--you must physically report to the duty station stated in this announcement on a regular basis.*EPA offers work-from-home and work schedule flexibilities as described in the Benefits section.

Duties

At the entry level of this position, you will:

Requirements

• If you are selected, a written participant agreement must be signed.
• You must submit a resume and required documents--see How to Apply section.
• EPA and non-EPA applicants must submit transcripts/course listings.
• You must be a U.S. citizen.
• Position has education requirements--see Qualifications/Education section.

Qualifications

NOTE:  You must meet qualification requirements by the closing date of this announcement. To qualify for this position, you must have either: -IT-related experience demonstrating each of these four competencies: 1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; 2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; 3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; 4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations; OR -a bachelor's or higher degree from an accredited or pre-accredited college or university in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks. For information about accreditation requirements, visit EPA Announcement Policies and Procedures. In addition to the basic requirements above, you must meet the following requirements: To qualify for the GS-07 level, you need to have at least one year of full-time experience equivalent to the GS-05 level defined as assisting customers by identifying and/or resolving IT problems.- OR 1 full year of graduate level education; or superior academic achievement (Superior Academic Achievement Definition); degree in an academic discipline described above. Your answers to the online assessment will be used to evaluate your competencies in the following areas: Knowledge of information technology operating systems Skill in using tools to assess server performance Skill in researching specifications Knowledge of information technology operating systems Knowledge of contract management Skill in oral communication Skill in written communication Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. *If you have part-time work experience, read this: EPA Announcement Policies and Procedures.

Education

This job does not have an education qualification requirement.

Contacts

• Address Environmental Protection Agency OMS/OHCO/RCD 1200 Pennsylvania Ave NW WJC Bldg North, Mail Code 1448K Washington, District of Columbia 20460 United States
• Name: Alan Hixenbaugh
• Phone: 919-541-3014
• Email: [email protected]