This position is located in the Education Support Service line, Atlanta VA Health Care System. As the TMS Domain Manager and SynQuest Coordinator. the incumbent will perform database administrator funds and will provide staff and mandatory training management support function. He/she possesses knowledge of SynQuest and Talent Management System (TMS) and is able to independently problem solve issues related to entry and download of data and resolves issues related to the database.

Duties

The incumbent performs a broad range of functions, which require application of experience and familiarity with the organization and thorough knowledge of applicable procedures, regulations, and adult learning principles. Responsible for the coordination of the design and production for TMS courses. the development requirements, evaluating and recommending topic areas changes for c-leaming activity, determining appropriateness of difficulty, technical quality of e-leaming programs, and education and instructional design expertise for the development of e-learning materials. The incumbent will serve as the primary contact and advocate for TMS. He/she will design reports as required for management, individuals, Service Lines, Medical Center and the Administrative Officer of Education. He/she will be responsible for linking educational curriculum with medical center mission and strategic directives. They will create curriculum of appropriate training to local users through the use of assignment profiles. The incumbent will work collaboratively with IT to assure that all user workstations are configured properly for TMS and troubleshoot problems as they occur. He/she will verify the accuracy of information in the database and maintain local reference tables for T&Ls, org codes, etc. Responsible for monitoring external events entered into the database and monitors educational mandates and ensures compliance. The incumbent will create and manage an TMS accounts, troubleshoot users' problems and assign all mandated training to staff or the appropriate user groups. Provides technical support for TMS. Troubleshoots issues with all local users and with national TMS administrators and technology management staff. Reviews online courses for updating with appropriate subject matter experts. Advises and assists in the development of course objectives, scope of content and the criteria for evaluation for computer based training (CDT) as related to the Intranet and other applications. The incumbent will assist the Service Linea with creating presentations for training, as well as in-service training, continuing education and other classes ta be delivered via the intranet. Constructs tests and uses other evaluation techniques to measure learning. He/she will develop course objectives, scope of content and criteria for evaluation. They will keep up to date on current technology, software, and training innovations. The incumbent will serve as primary contact and advocate for TMS and will design reports as required for individual, Service Linc, and Medical Center Management requests. Incumbent's roles includes to unlock administrator accounts, for unlocking user accounts and reset their passwords; merge records and create reference values. Incumbent creates and manages assignment profiles for automatic assignment of items via curricula and registering users in pre- existing Scheduled Offerings, Incumbent is responsible for managing the scheduling of learning events including the creation of scheduled offerings for pre-existing items; responsible for managing learning needs by assigning items and curricula; and recording completions, responsible for creating new items. Work Schedule: Monday - Friday, 8:00an - 4:30pm. Hours may change due to Agency need Compressed/Flexible: Not Authorized Telework: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: Training Administrator GS-1712-9/11/PD073460 and PD073460. Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/04/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Individual Occupational Requirement: You must meet the following Individual Occupational Requirement: Education: Undergraduate and Graduate Education: Major study -- education or a subject area related to the position to be filled. ~OR~ Experience: Specialized Experience (for positions above GS-7): Experience that demonstrated a practical knowledge of the subject area of the position and of the methods and techniques of instruction. Examples of qualifying specialized experience include: Teaching or instructing in an adult education program, secondary school, college, military installation, or industrial establishment in the appropriate field(s). Supervising or administering a training program. Development or review of training/course materials, aids, devices, etc., and evaluation of training results. Work in the occupation or subject-matter field of the position to be filled that required training or instructing others on a regular basis In addition to meeting the Individual Occupational Requirement (IOR) as listed above, you may qualify based on your experience and/or education as described below: GS-9 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: develop training module(s) for new and existing employees; develop and evaluates courses; uses judgment to adapt and interpret guidelines to apply to specific cases or problems; meet the needs of all customers while consistently communicating with both internal and external customers, and providing consistent information according to established policies and procedures; follow guidelines of a variety of instructions, technical manuals, medical facility regulations, regulatory requirements, and established procedure. ~OR~ Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have completed at least 1 full year of graduate level education. ~OR~superior academic achievement, ~OR~ Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond post high-school. GS-11 Specialist Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: develop training module(s) for new and existing employees; develop and evaluates courses; uses judgment to adapt and interpret guidelines to apply to specific cases or problems; meet the needs of all customers while consistently communicating with both internal and external customers, and providing consistent information according to established policies and procedures; follow guidelines of a variety of instructions, technical manuals, medical facility regulations, regulatory requirements, and established procedure; ~OR~ Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have completed a Master's Degree or equivalent, or, have 3 full years of progressively higher graduate-level education leading to such degree, or, have a LL.B. or J.D., if related. ~OR~ Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 1 full year of graduate level education. You will be rated on the following Competencies for this position: Customer ServiceEducation and TrainingFlexibilityInformation ManagementOperating Systems Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work regularly requires periods of standing, walking, bending, stretching, and holding, and other similar activities that would be involved when teaching, modeling, or performing techniques to safely respond to physically disruptive behavior or contain a person in a behavioral crisis. The work will require regularly and repetitively carrying heavy objects of 50 pounds or less. There will also be some sedentary work Work Environment: Work is typically performed in adequately lighted and climate controlled office classrooms and an office. Will require occasional travel local travel to VAHCS CBOC's and occasional travel to other VHA facilities for PMDB trainings or conferences. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Atlanta VA Medical Center 1670 Clairmont Road Decatur, GA 30033 US
• Name: Abdul Turay
• Phone: 919-286-0411 X178628
• Email: [email protected]