Who May Be Considered: All U.S. Citizens

Duties

The Information Technology (IT) Specialist position is in the Office of the Executive Director located in Washington, DC. The incumbent reports directly to the Chief Information Officer. The IT Specialist applies a series of different and unrelated processes and methods, decides what needs to be done based on analyses of the subjects and issues related to assignments, and selects the appropriate course of action from many acceptable alternatives. Duties performed: Facilitates and supports appropriate IT solutions for the migration of the user systems and applications to OSHRC's cloud offerings (Microsoft Azure Active Directory). Administers office automation activities to include the Local Area Network (LAN) system, and as such, provides day-to-day user support and systems maintenance: upgrades system software, inserts LAN interface cards when required, makes repairs, and assists staff in the advanced use of microcomputer and appropriate software. Supports the technical planning, analyzing, designing, developing, testing, configuration, integration, installation, implementation, quality assurance, maintenance, and management of network systems used for the transmission of information in voice, data and/or video. Provides both formal and informal end-user training on a variety of automation topics to include data communication techniques, the use of standard agency software tools (e.g., Microsoft office software suite), and local area networking (LAN concept). Provides input on the processing and acquisition of equipment, software and services, the disposition of equipment and maintenance, and reconciliation of hardware and software inventories.

Requirements

Qualifications

GS-11: Applicants must demonstrate that they meet the IT Competencies and Specialized Experience OR Education requirements below: IT Competencies: You must have IT-related experience demonstrating each of the following four competencies: (1) Attention to Detail- Examining whether IT activities follow organizational guidelines; (2) Customer Service - Assisting with changes to IT systems; (3) Oral Communication- Clearly communicating goals and expectations for IT projects/program activities; and (4) Problem Solving- Examining data to assist in developing solutions to IT problems. AND: Specialized Experience: Applicant must demonstrate one full year of specialized experience comparable in scope and responsibility to the GS-09 level in the Federal service (obtained in either the public or private sectors) performing the following duties: Identifying IT systems issues to support senior specialists in preventing recurring problems; Escalating and/or communicating IT problems in response to customer reported incidents via trouble tickets; and Using knowledge of CLOUD database design deployment and configuration to support the maintenance of program data. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. OR: Education: Successful completion of a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management from an accredited college or university or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. (You must attach a copy of your transcripts (official or unofficial) to support your claim). NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. All qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.

Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address US Occupational Safety and Health Review Commission 1120 20th Street, NW - Ninth Floor Washington, DC 20036-3457 US
• Name: Philadelphia Services Branch
• Email: [email protected]