The incumbent serves as a Management Analyst advising leadership with solving data management issues and problems for a wide range of systems, applications, and customers. The incumbent helps identify and implement workforce practices that result in the more effective and efficient delivery of SSA services.

Duties

Ability to highlight potential changes to produce better results by obtaining data leading to improved effectiveness and efficiency of communications products, services, online applications, and service delivery, and improved planning for and [CONT] of internal and external communications activities, tying together data-driven reviews and reports on the progress achieved toward OAI's performance measures and priority goals. Conducts various in-depth analyses and studies of OAI needs and long-range requirements in the administrative management areas; identifies problems; presents findings and recommendations to OAI officials through oral or written presentations, [CONT] which may suggest a revision in method or structure in the areas of staffing or the organization. Studies and/or analyses may be complex, sensitive, far-reaching, and require action within rigid timeframes. Assists in designing, validating, and executing DCARO's internal programmatic and operational applications and data analysis projects, including predictive modeling and/or machine learning. Produce quality end products and is committed [CONT] to continuous improvement of services in OAI. Research and design presentations and provide written and verbal interpretations of analytical outputs tailored to specific audiences, such as OAI's Office Directors, supervisors, or Team Leader(s), including interactivity and narrative storytelling [CONT] where appropriate. Presentations and briefs can be on numerous communications issues and research findings, including those of a confidential and sensitive nature.

Requirements

• U.S. Citizenship required
• Selective Service Registration, if applicable (www.sss.gov)
• Fingerprinting and background and/or security investigation may be required
• Job offers are contingent on fingerprinting and background / security investigation results
• Selectees may be required to serve a 1 year probationary period
• Relocation expenses will not be paid
• All qualification requirements must be met by the closing date of the announcement

Qualifications

Your résumé must include the following information: Full name of place of employment Full start and stop dates (e.g. 03/15/2015 - 09/27/2020) Indication of Full or Part-time with hours worked included Without the information above, we are unable to determine if you meet the requirements of having at least one year of experience. If this information is not provided, you will be marked ineligible for consideration. Applicants must qualify for the series and grade of the posted position. Your resume must provide sufficient experience, knowledge, skills, abilities, and proficiency of any required competencies to perform the specific position for which you are applying. Your resume is the key means we have for evaluating your experience, education, knowledge, skills, abilities and competencies as they relate to this position. Your resume and supporting documents must specifically address the evaluation criteria for the position. Describe duties you perform (not just knowledge, skills and abilities) as they relate to the specialized experience required for this position. Be clear, accurate and specific when describing your experience; e.g., list all positions separately, include full start and stop dates for each position, your work schedule (number of hours per week), your grade (if your position is federal), and a comprehensive description of the relevant duties you performed in each position. This information is instrumental in determining the highest quality candidates to be referred to the Selecting Official. Please submit a thorough resume that directly relates to this position. If your application materials do not demonstrate the knowledge, skills, abilities, AND specialized experience needed for this position, your application will be ineligible for consideration. Qualification standards and additional information for this position can be found here: General Schedule Qualification Standards (opm.gov) To qualify at the GS-7 level, you must have one of the following: A bachelor's degree AND superior academic achievement. Superior academic achievement is defined as: (1) graduating with at least a 3.0/4.0 GPA; (2) graduating in the top third of the graduating class; or (3) membership in a national scholastic honor society. NOTE: Transcripts are required to substantiate education.; OR One full year of graduate level study, or possess a Master's or higher degree, e.g., Ph.D., etc., in a field that provided the knowledge, skills, and abilities to do the work of the position. NOTE: Transcripts are required to substantiate education.; OR At least 52 weeks of specialized experience at the GS-5, or equivalent, which is in or related to the work of the position to be filled which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Such experience must include researching and analyzing information, collecting and organizing data, and preparing recommendations and correspondence for management. When combined, graduate education and experience total 100% of the requirements. To qualify at the GS-9 level, you must have one of the following: At least 52 weeks of specialized experience at the GS-7, or equivalent, which is in or related to the work of the position to be filled which has equipped me with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Such experience must include assisting with studies for analysis of program/operational goals using evaluative methods including statistical programming software, and statistical modeling to analyze data and gather actionable findings via reports and presentations to present to team members; OR A Master's or equivalent graduate degree, if related. NOTE: Transcripts are required to substantiate education.; OR Completed 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related. NOTE: Transcripts are required to substantiate education.; OR When combined, graduate education and experience total 100% of the requirements. To qualify at the GS-11 level, you must have one of the following: At least 52 weeks of specialized experience at the GS-9, or equivalent, which is in or related to the work of the position to be filled which has equipped me with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Such experience must include conducting studies for analysis of program/operational goals using evaluative methods including statistical programming software, and statistical modeling to analyze data and provide actionable findings via reports and presentations to supervisors; OR A Ph.D. or equivalent doctoral degree, if related. NOTE: Transcripts are required to substantiate education.; OR Completed 3 full years of progressively higher level graduate education leading to such a degree, if related. NOTE: Transcripts are required to substantiate education.; OR When combined, graduate education and experience total 100% of the requirements. To qualify for the GS-12, the applicant must have 52 weeks of specialized experience at the GS-11 level, or equivalent, which is in or related to the work of the position to be filled, that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Such experience should include Such experience must include developing and directing studies for analysis of program/operational goals using evaluative methods including predictive models, statistical programming software, and statistical modeling to analyze data and provide actionable findings via reports and presentations to executives/senior decision makers. Note: Education cannot substitute experience at the GS-12 level. NOTE: Your resume must specifically address the experiences needed. This information is instrumental in determining the highest quality candidates to be referred to the Selecting Official. The specialized experience is REQUIRED and must be explicitly documented/described in your résumé or you will be disqualified from further consideration. Please describe duties you perform (not just knowledge, skills and abilities) as they relate to the specialized experience required for this position. Document this clearly in your résumé.

Education

Providing Proof of Education or Substituting Education
For information on providing proof of education or substituting education for experience, visit
https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/

If you are qualifying on the basis of education or satisfying an educational requirement, submit a copy of your transcripts that includes your name, the name of the educational institution, course title(s), number of credits, grade, and date of completion. Unofficial transcripts or screenshots of electronic/web transcripts with the required information will be accepted at the time of application. You must submit your transcripts according to the application submission details of this announcement. Documents will not be accepted via email or regular mail. If selected, you may be required to provide your official college transcripts prior to the effective date of the personnel action placing you into the new position.

Foreign Education: If your transcripts show education completed in foreign colleges or universities, you must also provide documentation that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in a conventional/accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Contacts

• Address DCARO - OAI 6401 Security Blvd Baltimore, MD 21235 US
• Name: OPE Staffing DCARO
• Email: [email protected]