Job opening: CASUALTY ASSISTANCE PROGRAM SPECIALIST
Salary: $67 743 - 88 065 per year
Published at: May 13 2024
Employment Type: Full-time
THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.
This National Guard position is for a CASUALTY ASSISTANCE PROGRAM SPECIALIST, Position Description Number PDD2022000 and is part of the MA ARNG G1, National Guard. This is a Bargaining Unit position. The unit point of contact and contact phone for this position is: CPT Ryan Peterson at (339) 202-3027
Duties
(1) The primary purpose of this position is to provide administrative support to states that occur casualties while soldiers are in a duty and non duty status. The incumbent of this position provides support to Casualty and Mortuary Affairs Center (CMAOC), Soldiers, Commanders, Federal agencies, Casualty Notification/Assistance Officers, Military Funeral Honors teams, funeral/cemetery directors, NOK, relatives, and other interested parties. This is considered a high visibility position, because of the variety of people and the mental state (bereaved) of persons being assisted. Inability to provide excellent service can and may result in concerns being escalated to General Officer, Congressional or higher levels. Receives notifications, initiates casualty reports, contacts unit responsible for notification, briefs key personnel, assists Funeral Details, and provides assistance to Next of Kin (NOK) and other interested parties. Responsible for 24/7 casualty management within the assigned state. Able to respond when state casualty reports are generated. Responsible for training casualty management alternates to take charge of operations when manager is not available.
(2) Receives notification of all death's and/or casualties. Such as, the death or believed to be death, serious or very serious illness or injury, or special category; of a soldier in a duty and non-duty status. Notifies the chain of command of incident, paying particular attention to cases with special requirements (Medal of Honor recipients, General Officers etc.), ones of a sensitive nature or if the case appears to have above average media or political interest and any problems that are encountered. Upon receipt obtains available information and initiates casualty report. Makes telephonic contact with DA and reports information locally in accordance with procedures. Notifies the Casualty Assistance Center (CAC) for notification of NOK (next-of-kin). Assist the CAC to ensure casualty notification is completed in a timely manner. Assist the CAC with assignment of a trained Casualty Assistance Officer. Once notification responsibility has been determined incumbent makes contact with the Casualty Notification Officer. Briefs notification officer of any specials need or concerns in regards to the soldier. Performs follow-up to ensure NOK was properly notified according to procedures and informs unit and state leadership of notification.
(3) Receives notification of death of veterans with requests for burial honors and forwards the request to appropriate state Military Funeral Honors personnel. Ensures identification of team by name, if possible and monitors performance through contact with team and funeral home. Identifies those cases where exceptions to normal policy may be necessary and notifies supervisor. Also, notifies supervisor if any problems are encountered or if the case appears to have above average media or political interest.
(4) Works hand in hand with the Casualty Assistance Officer and the Survivor Outreach Services personnel to ensure that all of the surviving family members needs are addressed and taken care of. Assist the CMAOC and CAC in preparing travel orders and assists with necessary arrangements for those directed to travel in conjunction with notification, assistance and honors. Assist the CMAOC and CAC with travel orders and makes arrangements for those NOK traveling due to serious illness/injury, death and funerals. Assists travelers with preparation of travel voucher as necessary. Prepares and submits reports for all casualties and documents all associated actions and inputs data in appropriate databases.
(5) Briefs personnel on the most current procedures for casualty notification, NOK assistance and burial honors. Conducts Casualty Assistance/Notification training to all units within the state, and provides training classes as required. Provides refresher training to CNO/CAO's when tasked by the CAC to provide the notification and assistance after a casualty with the state. Assist the Summary Court Marshall Officer (SCMO) in resolving any issues that arise and support them in the performance of their duties.
(6) Composes correspondence that requires reference to regulations, related correspondence manuals, etc. Prepares a variety of materials, narrative correspondence, forms, reports, etc. Uses a computer system in the preparation of different reports necessary to complete actions on all cases. Maintains forms, files, and data base/share drive related to casualty tracking and assignment of notification and assistance officers.
(7) Performs other duties as assigned.
Incumbent is subject to being on-call after normal duty hours, including weekends and holidays. May be required to work via telephone/computer or return to the work place.
Requirements
- NATIONAL GUARD MEMBERSHIP IS REQUIRED. If you are not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position.
- This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard, required prior to the effective date of placement.
- Selectee will be required to wear the military uniform.
- Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment.
- Males born after 31 December 1959 must be registered for Selective Service.
- Federal employment suitability as determined by a background investigation.
- May be required to successfully complete a probationary period.
- Participation in direct deposit is mandatory.
- Favorable background check is required.
- Incumbent must possess or be able to acquire the appropriate level security clearance for this position.
Qualifications
Military Grades:
ENL: SFC to MSG
Compatible Military Assignments:
MOS: 00F
*All applications will be considered regardless of Branch MOS*
AREA OF CONSIDERATION:Open to current members of the Massachusetts Army National Guard.
NATIONAL GUARD MEMBERSHIP IS REQUIRED: This is an excepted service position that requires membership in a compatible military assignment in the National Guard. Selectee will be required to wear the military uniform. Acceptance of an excepted service position Constitutes concurrence with these requirements as a condition of employment. Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement. If you are not sure you are eligible for military membership, please contact a Massachusetts Army National Guard recruiter prior to applying for this position.
GENERAL EXPERIENCE: Must have experience, education or training which provided a general knowledge of principles of organization, management, and administration. Compiling reports, letters, memoranda, etc., and required person-to-person contacts to convey information. Progressively responsible experience which demonstrates the ability to provide technical guidance and assistance in the type of work or in comparable work of the position to be filled. Experience using computer and automation systems.
SPECIALIZED EXPERIENCE: Must have 1-year specialized experience, education or training equivalent to at least the next lower grade level (GS-7). Applicants must have experience providing technical guidance and assistance in the type of work or in comparable work of the position to be filled. Applicants must have a thorough knowledge and understanding of administrative procedures and practices of management. Experience developing administrative procedures.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of months/years.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
SUBSTITUTION OF EDUCATION FOR SPECIALIZED EXPERIENCE
Education at the graduate level in an accredited college or university in the amounts shown below, meets the requirements for positions at GS-7 through GS-11. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work.
Graduate Education - 1 full year of graduate level education or, superior academic achievement.
Contacts
- Address MA ARNG G1
2 Randolph Road
Hanscom AFB, MA 01730
US
- Name: MA HRO STAFFING INBOX
- Email: [email protected]
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