This announcement is for a Not-to-Exceed 120-day Detail to the position. A temporary promotion is NOT authorized. Applicants must submit their current supervisor's approval to be considered for this detail. Failure to submit approval at the time of application may result in an ineligibility rating. The Robert J. Dole VA Medical Center is seeking a highly qualified candidate to Detail into the Primary Care Administrative Officer position.

Duties

Robert J Dole VA Medical Center committed to Diversity and Inclusion. Together, we strive to create and maintain a working and learning environment that promotes professional growth and teamwork. We offer an inclusive, equitable, and welcoming environment where we celebrate our individual differences and unite as a team toward a common goal of providing outstanding service to our Nation's Veterans. This position is located in the Primary Care Service. The Operations Manager Primary Care is responsible for administrative advisory and management functions for the Primary Care Service. In this position, you would serve in a staff role to the Service Director and as such provide a full range of staff support functions for top management. Primarily, you would provide a full rand of administrative responsibilities not requiring a clinical decision for the overall management of the service. This position is responsible for the development, implementation, and monitoring of managed care initiatives in the Primary Care Service. You would serve as an advisor and communication vehicle to senior management on issues related to the service. As the Administrative Officer, you will assume the daily administrative management responsibility for the Service Director, ensuring their clinical and administrative philosophies are considered when planning, organizing, and executing administrative actions. The Operations Manager participates in management discussions, decision, and policy play, is a key contributor in regard to the service management and policy and shares accordingly in the responsibility for service management actions. Work Schedule: Monday-Friday 8:00am-4:30pm Telework: Ad-Hoc Telework may be available at supervisory discretion. Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD011060 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

Current Title 38/Hybrid Title 38 employees: Title 38 and Hybrid Title 38 excepted service employees are not able to be detailed to competitive service positions, in accordance with restrictions defined in VA Handbook 5005, Part III, Appendix N. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/20/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience with, and knowledge of the organization and structure of healthcare delivery systems or managed care networks, including comprehensive understanding of laws, regulations, manuals, and policies as they apply to Primary Care; Developing and implementing tools and techniques to collect and analyze data on quality, fiscal expenses, budget, appropriate utilization of resources and customer satisfaction; Developing and implementing financial indicators for efficiency, performance, appropriate allocation of resources, and benchmarking with other hospitals; Developing and coordinating a plan of action to enable a hospital to meet, or exceed, the performance standards and monitoring compliance through the standards; Significant experience with implementing Joint Commission standards in a service. You will be rated on the following Competencies for this position: Capacity ManagementCommunicationCustomer ServiceEducation and TrainingFinancial ManagementOrganizational AwarenessQuality Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is mostly sedentary with some walking, standing, bending, and carrying of light items such as notebooks, manuals, and papers. Visual acuity and manual dexterity are required. Vision should be sufficient to read and work on a computer for prolonged periods of time without excess fatigue. Distinct speech is required due to the extensive use of the telephone as a means of communication. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Robert J Dole VA Medical and Regional Office Center 5500 East Kellogg Drive Wichita, KS 67218 US
• Name: Kelly Spears
• Phone: (316) 469-0740
• Email: [email protected]