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Job opening: Information Technology Specialist

Salary: $99 200 - 153 354 per year
Relocation: YES
Published at: May 13 2024
Employment Type: Full-time
This position is located in the Bureau of Consular Affairs, Office of Consular Systems and Technology, Service Strategy and Service Transition Division (CA/CST/ST). CST provides a full range of systems support for the consular function worldwide through the planning, design, development, implementation, installation, and ongoing support of information technology systems and services.

Duties

Develops, customizes, and/or acquires applications software programs and tests, debugs, and maintains an assigned suite of software programs. Conducts analyses of technical requirements for systems and services in the assignment area that often cross organizational lines and combine two or more discrete IT functions. Develops Consular Affairs policies and methods to facilitate the security of and integrity of consular data, including the implementation and integration of multiple cybersecurity products to ensure the proper auditing of data access and use. Coordinates the technical planning, design, development, testing, implementation, and management of internet/intranet activities associated with the administration of the assigned websites, including both front-end and back-end development. Serves as web developer/administrator for one or more Consular Affairs websites.

Requirements

  • U.S. Citizenship is required.
  • Incumbent will be subject to random drug testing.
  • Must be able to obtain and maintain a Top Secret security clearance.
  • Annual Confidential Financial Disclosure required within first 30 days.
  • Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit: www.dhs.gov/E-Verify/

Qualifications

Applicants must meet all the required qualification requirements described below by the closing date of this announcement.  NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants applying for the GS-12 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below: Attention to Detail - Exercises direct accountability for analyzing and refining systems requirements. Customer Service - Working with customers to test applications Oral Communication - Articulates and communicates to contractor project managers, the assignment, project, or problem to be solved, actionable events, milestones, deadlines and timeframes for completion Problem Solving - Ensuring the rigorous application of information security/information assurance policies. AND Have at least 1 full year of specialized experience equivalent to the GS-11 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience with highly complex technical problems and critical IT issues. Experience with the Enterprise Change Management process. Experience with monitoring customer IT requests. Experience with integrating IT programs and services. Experience with managing projects from end-to-end. NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. There is no substitute of education for specialized experience for the GS-12 position. Applicants applying for the GS-13 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below: Attention to Detail - Leads the identification and application of data security requirements Customer Service - Oversees the planning, implementation, and administration of secure workstations  Oral Communication - Advises and assists other IT Specialists Problem Solving - Serves as a Subject Matter Expert in data management and cybersecurity AND Have at least 1 full year of specialized experience equivalent to the GS-12 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience with highly complex technical problems and critical IT issues. Experience with the Enterprise Change Management process.  Experience with DevOps automation for systems. Experience with Continuous Integration/Continuous Deployment (CI/CD), project management, and ticketing tools. Experience with managing large-scale Information Technology (IT) contracts, programs, or services. NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. There is no substitute of education for specialized experience for the GS-13 position.

Education

Education requirements do not apply to this vacancy announcement.

Contacts

  • Address U.S. Department of State 600 19th Street, N.W. Attn: CA/EX/HRD Washington, District of Columbia 20520 United States
  • Name: R. Rodriguez
  • Phone: 202-485-7360
  • Email: [email protected]

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