Key responsibilities include supervising the daily operations of his/her respective team to include providing telephone and onsite support for Members’ Washington and district offices, Committees, and House support offices.

Duties

Job Summary:

Requirements

• USAJobs Conditions of Employment

Qualifications

Qualifications: Technical skills and the ability to develop solutions to complex technical problems.Knowledge of and ability to install and use application software.Knowledge of software, desktop, and file server operating systems and data communications protocols.Knowledge of desktop productivity, operating systems for workstations and messaging clients, anti-virus software, and Web browser applications.Knowledge of data communication protocols used within the House LAN/WAN environment, electronic messaging protocols, and LAN based email.Ability to use and support Internet applications.Knowledge of computer systems security issues and how system security is implemented in the House environment.Ability to effectively communicate, both orally and in writing, with senior staff, information systems professionals, and the user community. Employees within this position are expected to demonstrate the following HIR Technical Competencies: Analytics; Application Administration and Integration; Consultation and Outreach; Contracting/Procurement; Emergency Response Planning and Risk Management; Hardware Installation and Management; Information Assurance; Information Management; Information Resources Strategy and Planning; Information Systems/Network Security; Information Technology Support; Inventory Management; Knowledge of Emerging Trends and Industry Best Practices; Network Management; Project Management; Quality Assurance and Testing; and Telecommunications.All employees within CAO are expected to demonstrate the following general competencies: Accountability, Adaptability, Collaboration, Communication, Customer Orientation, Knowledge of Relevant Policies, Procedures, and Processes, Priority Management, and Problem Resolution.All employees in leadership positions within CAO are expected to demonstrate the following leadership competencies: Coalition Building, Decision-Making, Leading People, Results Orientation, and Strategic Planning.Continued employment is contingent upon satisfactorily completing a criminal history records check (or other applicable security clearance) and a pre-employment drug-test (pre-identified position only).

Contacts

• Address CAO 441 2nd St Washington, DC 20515
• Name: CAO Human Resources
• Phone: 202-225-2926