The position serves as a Health System Specialist , the Healthcare Operations Center (HOC) is an office reporting directly to the Deputy Assistant Under Secretary for Healthcare Operations - Redesign (DAUSH-OR). The HOC serves as the centralized operational hub for Veterans Health Administration (VHA) and Department of Veterans Affairs (VA) leadership.

Duties

Duties and Responsibilities include but not limited to: Delegate the complete authority to plan, and carryout responsibilities and major projects concerned with the analysis and evaluation of programs and operational effectiveness of the organization. Develop short-and long-range organizational plans based on immediate needs and anticipated changes in workload, missions, functions, and resources. Control departmental policy and planning deliberations and contributes significantly to the management decision-making process through teamwork, innovation, and coordination with other senior members to ensure goals are met within the office. Responsible for advising and assisting the Executive Director with developing, monitoring, and providing oversight of program office operations, including strategic planning, budgeting, staffing, and control mechanisms. Knowledge of research methodologies, coupled with a high level of expertise in technical writing and editing skills, to incorporate historical and factual analysis in support of both presentations and decision-making. Evaluate proposals for systems and/or programs required to meet existing or anticipated operational problems, challenges, and changes in the strategic communication environment. Oversee a variety of procedural and policy matters pertaining to HR such as recruitment, classification, compensation, performance management, employee relations, labor relations, and training. Develop feasible and effective plans and recommendations to the Executive Director for space control and assignment of allocated office space. Application of a wide range of qualitative and quantitative analytical and evaluation methods and techniques to identify and advise on programs, initiatives, and problems involving major program office initiatives, its budget decisions, Congressional requirements, statutory regulations, and procedures. Work Schedule: Monday-Friday, 08:00 am - 4:30 pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework on an ad hoc basis determined by the needs of the service and supervisor approved. Telework eligibility will be discussed during the interview process. Compressed/Flexible: May be available Virtual: This is not a virtual position. Position Description/PD#: Health System Specialist/PD396210 Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not approved. Permanent Change of Station (PCS): Not authorized. Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/14/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Individual Occupational Requirement (IOR): Undergraduate and graduate education: Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. OR Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. OR Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. AND Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-13 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Advance management and organizational principles, quantitative and qualitative methods, and evaluative techniques to manage, plan, coordinate and integrate current or proposed programs into developing strategic management planning to inform program office policy formulation. Perform continual appraisal in the utilization of program office resources in accomplishing objectives and goals. Ability to accomplish complex studies requiring application of expert analytical and statistical methods and techniques, requiring innovation, skill in evaluating and presenting findings and divergent opinions, and defining and describing feasible options, including the consequences of their adoption, relating to the effectiveness and efficiency of program office policy and programs. sound and experienced judgment, objectivity, the ability to work with others, exceptional communication skills, the ability to develop innovative and feasible solutions to unusually complex issues in which the boundaries are extremely broad and difficult to determine in advance, and to skillfully present multifaceted and controversial issues to senior leadership. Skill in planning, organizing, and directing multi-functional, multi- organizational team studies and skills to effectively negotiate acceptance and implementation of recommendations involving substantial resources and/or requiring extensive changes in established procedures or policies. Competencies for this position: Reasoning Planning and Evaluating Project Management Attention to Detail Decision Making Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Typically, the position sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or office supplies. No special physical demands are required to perform the work.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address VSHO - Operations 2402 Wildwood Ave Suite 301 Sherwood, AR 72120 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]