Permanent full-time Medical Support Assistant (Office Automation) positions to be filled in the Patient Business Office at the Whiteriver Service Unit (WRSU), located in Whiteriver, Arizona. The Incumbents will provide registration and eligibility services with patients to obtain and process demographic and insurance information for alternate resources. The incumbent(s) will report directly to the Patient Business Supervisor on-site..

Duties

Face-to-face or telephone interviews with patients to obtain registration information relating to third party resources. Assist patients in completing new or update forms for RPMS Patient Registration System. Determines the eligibility of patients seeking health care, by obtaining the required documentation according to IHS Guidelines. Initiates all admitting forms to complete the admission with current patient data. obtains signatures for file on required for Alternate Resources and Contract Health Services, prior to treatment in clinic for billing purposes. Obtain and verifies the health records and RPMS Patient Registration system for Medicaid, Medicare and private/commercial insurance eligibility information for all patients.

Requirements

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: GS-05 Grade Level: Your resume must demonstrate at least one (1) year of specialized experience equivalent to the GS-4 grade level in the Federal service obtained in either the private or public sector performing the following type of tasks: working with patient registration and patient related data management computer systems; interviewing patients to obtain demographic and third party insurance information; maintaining record confidentiality and safeguarding patient information; and creating various documents and reports using computer software. OR Successful completion of 4 years of education above the high school. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of education and experience what when combined fully meet the minimum qualifications for the position. Only Education in excess of the first 60 semester hours is creditable toward meeting the specialize experience requirement. The total percentage must equal at least 100 percent to qualify an applicant for GS-05 grade level. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).

Education

This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.

Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address White River Service Unit PO Box 860 White River, AZ 85941 US
• Name: Berlinda Massey
• Phone: (928) 338-4911 X3559
• Email: [email protected]