This position is located in the Department of Health and Human Services, Administration for Children and Families, headquartered in Washington, District of Columbia. This announcement has an applicant limit of 100. Once the first 100 applicants have been reached, the announcement will no longer be available to apply.

Duties

WHAT YOU'LL BE DOING DAY TO DAY As an Information Technology Project Manager, you will use your knowledge of and experience with serving as an IT Project Manager (PM) and Contracting Officer Representative (COR) for various Internal and external functioning systems supporting multiple IT initiatives to optimize business results and customer experience by: Providing government oversight to contractors for IT projects, monitoring, and reporting on contractor performance, and existing IT contract statuses and planning and executing all facets of project management to include day-to-day management and oversight of multiple, concurrent IT projects. Planning and carrying out difficult and complex assignments and developing new methods, approaches, and procedures, and provides advice and guidance on a wide range and variety of IT issues and interpreting IT policies, standards, and guidelines. Developing status reports for projects, reviewing contractor deliverables such as requirements, design, project schedule, test documents, etc. In addition, the incumbent will ensure the scheduling of user acceptance testing (UAT), etc. Planning and managing IT projects to scope, schedule, and cost, as well as risk and resource management, e.g., contractor personnel and government furnished equipment (GFE) issued to contractor personnel. Tracking budget to ensure it does not exceed the limit for specific project. If there is a risk that there will be an overrun of the budget, incumbent reports this information to leadership along with a plan to mitigate the risk.

Requirements

• U.S. Citizenship required
• Males born after December 31, 1959 must be registered or exempt from Selective Service - http://www.sss.gov
• Suitable for federal employment
• Meet time in grade restrictions by the closing date of the announcement
• Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. All information concerning qualifications is subject to investigation.
• Documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System.
• All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.
• All qualification requirements must be met by the closing date.
• Financial disclosure statement may be required.
• Probationary (or trial) period may be required.
• Current government employees and government contractors will be granted provisional suitability and will onboard in an expedited manner.
• Continued employment for those granted provisional suitability will be based on the applicant's successful completion of a background security investigation and favorable adjudication.

Qualifications

WHAT WE ARE LOOKING FOR Basic Qualifications: For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail- Complete thorough and accurate work independently, even in the most difficult or stressful situations. Occasionally review work completed by others. Customer Service - Resolve routine and non-routine problems, questions, or complaints. Develop and maintain strong, mutually supportive working relationships with customers. Conduct evaluation of support to determine quality of services and customer satisfaction, and recommend procedural changes based on customer need or changes in policy and/or regulation. Oral Communication - Convincingly convey complex information to customers. Present thoughts that are well- organized and demonstrate confidence in the facts and ideas. Adjust style when working with individuals with different levels of understanding; use various methods to explain and convey information. Problem Solving - Solve complex or sensitive problems by developing and proposing strategic alternatives. Identify possible conflicts and shared benefits. Help team anticipate problems and identify and evaluate potential sources of information; provide feedback and coaching to others to help solve problems. Engage appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs. Evaluate the effectiveness of decisions and adjust future decisions as appropriate. In addition to meeting the Basic Qualifications, you must also meet the Minimum Qualifications listed below. Minimum Qualifications: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience for this position includes experience that demonstrates: 1. Managing computer project assignments that required a wide range of knowledge of computer requirements and techniques pertinent to the position to be filled. 2. Conducting system analysis and developing plans to improve existing IT or Information Technology systems and business process; 3. Developing reports, policies, and/or guidelines for IT enterprise systems management; 4. Overseeing assigned IT projects to ensure project management best practices and/or business best practices are applied to improve IT and business functionality; AND 5. Implementing web-based and client/server-based applications including cloud services, artificial intelligence and machine learning implementation and integration. Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. Do not copy and paste the duties, specialized experience, or occupational application questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. OPM Qualification General Policies Website

Contacts

• Address Administration for Children and Families 330 C St SW Washington, DC 20201 US
• Name: SROC Help Desk
• Email: [email protected]