The Organized Crime Drug Enforcement Task Forces (OCDETF) are the centerpiece of the Attorney General's strategy to combat transnational-organized-crime and to reduce the availability of illicit narcotics in the nation by using a prosecutor-led, multi-agency approach to enforcement. OCDETF leverages the resources and expertise of its partners in concentrated, coordinated, long-term enterprise investigations of transnational organized crime, money laundering, and major drug trafficking networks.

Duties

Basic Duties and Responsibilities: Serves as the IT Operations Manager for OCDETF information systems nationwide. Manages operations and maintenance of an on-premises data center at the OFC, including physical and virtual server and network hardware, which operates on a 24x7 basis. Provides day-to-day oversight of the information and cybersecurity operations of the OFC's networks, data center, and application systems. Leads resolution of outages and information system incidents promptly, keeping senior OCDETF and OFC leadership informed. Prepares solicitation proposals and submits to industry. Ensures user needs are met promptly, including problem resolution through creation and disposition of appropriate issue tickets. Manages and directs help desk and end user support, as well as system administration and related support activities. Serves as the Contracting Officer's Representative (COR) or Government Task Monitor (GTM) over IT services contracts supporting OCDETF. Establishes and maintains effective working relationships with various high-level individuals. Works with OCDETF leadership to develop strategic and annual plans and budget documents that account for OCDETF's IT operations.

Requirements

• You must be a United States Citizen or National.
• You must successfully pass a security/background investigation and a drug screening.
• Selective Service registration is required, see the "Requirements" section for full details.
• Additional selections may be made from this announcement, at any time, if openings occur in other offices serviced by Justice Management Division, HR Operations.
• Financial Disclosure: If selected, you may be required to disclose financial information in accordance with DOJ and Federal ethics guidelines.
• You must meet all eligibility requirements by the closing date of this announcement and continue to meet these requirements throughout the hiring process. Offers can be rescinded if requirements are not met.
• Requires a probationary period if the requirement has not been met.
• This position requires the candidate to be able to hold a security clearance at the Top Secret / SCI security level.

Qualifications

To qualify for the position ofInformation Technology Program Manager (CUSTSPT-INFOSEC), GS-2210-15, you must meet the basic qualification requirements listed below AND possess the required specialized experience specific to this series and grade you're applying to. If you are a current or former government employee on a permanent appointment in the competitive service, you will need to demonstrate 1-year (52-weeks) at the next lower grade level, to meet the time-in-grade requirements for this occupational series and grade. Additionally, please ensure to submit an applicable SF50 (please refer to the "required documents" section for additional information). Basic Requirement: To qualify for the position of IT Specialist (INFOSEC), GS-2210-14, all applicants must have IT-related experience demonstrating each of the four competencies listed below: (1) Attention to Detail: Is thorough when performing work and conscientious about attending to detail. (2) Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. (3) Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. (4) Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the basic qualifications listed above, all applicants must have the following: Specialized experience: Specialized Experience: For the GS-15, you must have one year of specialized experience at the GS-14 grade or equivalent pay band system in the Federal service. Specialized experience is defined as: Managing operations and maintenance of a data center; Managing physical and virtual server and network hardware, which operates on a 24x7 basis; Leading resolution of outages; Conducting customer briefings to collect feedback and evaluate customer satisfaction; Providing oversight to team members which perform the day-to-day oversight of key biometric and business processes. You MUST meet all qualification requirements by the closing date of this announcement. Your resume must support your responses to the online questionnaire and the qualification requirements. Failure to do so may result in an ineligible rating. See the Required Documents section for important notes about what must be included in your resume. https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/

Education

Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For more information about this requirement, please visit the U.S. Department of Education website for Foreign Education Evaluation.

All documentation must be in English or include an English translation.

Contacts

• Address Organized Crime Drug Enforcement Task Forces 2 Constitution Square 145 N Street NE Room 9W.300 Washington, DC 20530 US
• Name: Joel Schielie
• Phone: 202-702-5700
• Email: [email protected]