This position is located in the Acquisition Directorate (AD), Washington Headquarters Services (WHS). The AD provides end-to-end support services for all matters relating to acquisition and procurement and provides operational IT services for the business operations specialist appointed within Office of the Secretary of Defense (OSD) and the and the Office of the Deputy Chief Management Officer, Washington Headquarters Service (WHS), Pentagon Force Protection Agency (PFPA) and Joint Staff.

Duties

This is a Direct Hire Public Notice, under this recruitment, applications will be accepted for each location and/or installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. This Public Notice is to gather applications which may or may not result in a referral or selection. This position is being filled under the Direct Hire Authority for Certain Personnel of the Department of Defense using hiring authority in 5 USC 9905. Please read this Public Notice in its entirety prior to submitting your application for consideration. Incumbents typical work assignments may include the following: - Incumbent will assist with business strategic policy management oversight, conducts analytical assessments and evaluations, makes recommendations, and oversees the execution/implementation to inform management making, policy development, management, and administration of AD processes and services. - Serves as the intermediary between the Organization/Agency and the IT Service Provider, JSP. - Serves as an advocate for the delivery of IT requirements to meet their Organization's/Agency's mission. - The ITM is responsible for being fully aware of IT requests, requirements in support of their organization/agency and of the JSP Categories of Services: End-user computing services (IT devices/services used by customers and stakeholders to include desktops, laptops, tablets, printers, multi-functional devices as well as In-Residence and Unauthorized Disclosure of Classified Information support), voice services (broad range of voice services including mobile and telephone services), video services (video teleconference solutions and television services), collaboration services (collaboration software solutions to include SharePoint, correspondence capabilities), software services (software for desktops/laptops/tablets), and equipment transfer disposition and/or re-purposing back into the enterprise. - Resolves customer related technical hardware and software problems.

Requirements

• U.S. Citizenship is required
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility mayu result in termination
• Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/Home/Registration) Total salary varies depending on location of position
• Total salary varies depending on location of position
• Must be determined suitable for federal employment
• Required to participate in the direct deposit program
• This position is subject to pre-employment and random drug testing
• This position is designated as a Testing Designated Position (TOP) under the civilian drug- testing program.
• The selectee must sign statements acknowledging the position is identified as a TOP.
• The employee must be able to obtain and maintain an appropriate security clearance (Secret).
• The employee may be required to work other than normal duty hours, which may include evenings weekends, and/or holidays and/or overtime.
• Work may occasionally require travel away from the normal duty station on military commercial aircraft.

Qualifications

For qualifications determinations, it is recommended that applicants include their months and hours worked per week for each employment listed on their resume. If a determination is not able to be made about the length of your creditable experience for qualification requirements, you will be removed from consideration. Read more about what should I include in my federal resume? at https://www.usajobs.gov/Help/faq/application/documents/resume/what-to-include/ Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Applicants who have the 1 year of appropriate specialized experience, as indicated in the table, are not required by this standard to have general experience, education above the high school level, or any additional specialized experience to meet the minimum qualification requirements.You may qualify at the GS-12/13 level, if you fulfill the following qualification requirement:One year of specialized experience equivalent to the GS-11 grade level in the Federal service (experience may have been gained in the private sector) that demonstrates your ability to(1) Serve as an advisor in end-to-end processes and procedures while assisting with business strategic policy management oversight, and conducting analytical assessments and evaluations; (2) assist with various assignments to ensure quality control products derived from analysis be accurate, timely, easily, and clearly communicated to those within and outside the organization; (3) serve as an advocate for the delivery of IT requirements to meet their organization's mission..Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.ACTIVE DUTY SERVICE MEMBERS: The VOW Act Chapter 21 of Title 5, United States Code (U.S.C.), Section 2108a, requires Federal agencies treat active duty service member as veterans, disabled veterans, and preference eligible, when they submit, at the time they apply for a Federal job, a "certification" of active service in lieu of a DD-214, assuming the service member is otherwise eligible. A "certification" letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. The service member's military service dates are necessary in order to determine whether he or she meets the definition of "veteran" under 5 U.S.C. 2108(1). The "certification" must reflect the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date of submission. The "certification" must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters and must indicate when your terminal leave will begin (if applicable), your rank, dates of active duty service, the type of discharge and character of service (i.e. honorable). Further, under paragraph (h) of the rule, agencies are required to verify a qualifying separation from military service prior to appointment, through the DD-214 or other appropriate documentation. Your preference and/or appointment eligibility will be verified prior to appointment. Active duty members that fail to provide a valid "certification" of service with their initial application will be found "not eligible." Military members may be appointed before the effective date of their military retirement/separation if member is on terminal leave.Current or Former Political Appointees: Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office. Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: Position title; Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); Agency; and, Beginning and ending dates of appointment. All qualifications, education, and time-in-grade requirements must be met by the closing date of this announcement and clearly documented in your resume.

Education

Education cannot be substituted for experience.

Contacts

• Address WHS Acquisition Directorate Human Resources Directorate 4800 Mark Center Drive Alexandria, VA 22350 US
• Name: Washington HQ Services
• Email: [email protected]