This position is located in the Department of Housing and Urban Development, Office of Field Policy and Management.

Duties

The following are the duties of this position at the GS-9. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position. As a Management Analyst, you will: Analyze program issues within a portfolio of work usually as a member of a team. Assist the Senior Managers or Senior Analysts in identifying and analyzing areas of program performance and customer services in need of improvement; recommend solutions. Perform research and analysis, and develop information about programs, policies, regulations, standards, and procedures. Provide education, information, and technical assistance to foster local public private partnerships to achieve community goals, to build inclusive and sustainable communities, and participates in interagency workshops, working groups or tasks forces, and to coordinate activities. Support the development and maintenance of procedures and systems for basic office development; including maintaining community profiles and other relevant sources of information needed for customer experience communication.

Requirements

Qualifications

You must meet the following requirements within 30 days of the closing date of this announcement. Specialized Experience: For the GS-05, you must have 3 years of general, progressively responsible experience, 1 year of which was equivalent to at least the GS-04 level in the Federal Service. This experience must demonstrate the ability to: Analyze problems to identify significant factors, gather pertinent data, and recognize solutions; AND Plan and organize work; AND Communicate effectively orally and in writing. OR Education: You may substitute education for general or specialized experience as follows: 4-year course of study leading to a bachelor's degree. OR Combination: You may qualify by a combination of experience and education. To combine education and experience, the total percentage of experience at the required grade level compared to the specialized experience requirement, as well as the percentage of completed education compared to the education requirement must equal at least 100 percent. Specialized Experience: For the GS-07, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level. Specialized experience includes assisting with office administration and working as a team member to analyze program issues and recommend improvements. Examples of such experience could include: Experience using advanced computer applications to communicate information in the appropriate format; or Providing customer service, including seeing customer issues through to resolution; or Tracking customer issues in electronic data bases. OR Education: You may substitute education for general or specialized experience as follows: 1 full year of graduate level education OR Superior academic achievement (completed (or expect to complete within 9 months) all the requirements for a bachelor's degree from an accredited college or university in upper third of the graduating class OR G.P.A. 3.0 or higher out of a possible 4.0 as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or 3.5 or higher out of a possible 4.0 based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum; OR Election to membership in a national scholastic honor society). OR Combination: You may qualify by a combination of experience and education. To combine education and experience, the total percentage of experience at the required grade level compared to the specialized experience requirement, as well as the percentage of completed education compared to the education requirement must equal at least 100 percent. Specialized Experience: For the GS-09, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level. Specialized experience includes utilizing automated systems to identify program issues and complaints and working with senior analysts/supervisors to recommend solutions. Examples of such experience could include: Providing customer service in relation to electronic data bases and other office communication needs; or Utilizing computer applications for business to research, analyze, and communicate information in the appropriate format. OR Education: You may substitute education for general or specialized experience as follows: A related master's or equivalent graduate degree or two full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related OR Combination: You may qualify by a combination of experience and education. To combine education and experience, the total percentage of experience at the required grade level compared to the specialized experience requirement, as well as the percentage of completed education compared to the education requirement must equal at least 100 percent. Only graduate level education in excess of the first 18 semester hours (27 quarter hours) may be combined to be considered for qualifying education. Experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume. Time-in-Grade: In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable: For the GS-5 you must have been at the GS-4 level for 52 weeks. For the GS-7 you must have been at the GS-5 level for 52 weeks. For the GS-9 you must have been at the GS-7 level for 52 weeks. Time After Competitive Appointment: Candidates who are current Federal employees serving on a non-temporary competitive appointment must have served at least three months in that appointment.

Education

The education generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.

Contacts

• Address Office of Field Policy and Management Administrative Resource Center Parkersburg, WV 26101 US
• Name: Applicant Call Center
• Phone: 304-480-7300
• Email: [email protected]