The Health System Specialist (Education & Learning) is a full-time position located at the Richmond VA Medical Center in Richmond, VA. The position will identify, analyze, and make recommendations to resolve conventional problems and situations in workflow, work distribution, staffing, performance appraisal, organizational structure, and administration as related to HPE.

Duties

The duties are listed below but not limited to: The purpose of the work is to plan and carry out projects to improve the efficiency and productivity of HPE and internal and external stakeholders. The position will identify, analyze, and make recommendations to resolve conventional problems and situations in workflow, work distribution, staffing, performance appraisal, organizational structure, and administration as related to HPE. The work also involves developing detailed procedures and guidelines to supplement established administrative regulations or program guidance. Complete reports and recommendations, influence decisions by managers concerning the internal administrative operations of HPE. The work involves identifying problems, studying, analyzing, and making recommendations concerning the efficiency and productivity of administrative operations in different components of HPE. Troubleshoot problems, make recommendations, and provides subsequent evaluations in future planning for organizational programs. Research and troubleshoot reconciliation issues to identify and recommend resolution. Extracts, analyzes, and organizes data from multiple sources to create reports for ongoing monitoring of resources or special projects. Evaluates trends and provides recommendations for further analysis for future planning. Provide consultative support on identifying appropriate process measures and monitors for quality and performance improvement based on systems redesign principles tools and principles. The incumbent will effectively and proactively interact with process improvement/systems redesign counterparts and colleagues from VISN and VHA systems redesign programs. Performs other related duties as required. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: 8:00am-4:30pm (may vary depending on department need) Telework: Ad-hoc Position Description/PD#: Health System Specialist/PD99451S and PD99452S

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/25/2024.You may qualify based on your experience and/or education as described below: GS-11 Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Basic Qualifications: Undergraduate and Graduate Education: Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. OR, Specialized Experience (for positions above GS-5): Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. Specialized Experience GS-11: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Plans and implements complex and far-reaching performance improvement initiatives using systems redesign principles; Under the direction of the SR Manager, the incumbent will collaborate with medical center leadership and management to ensure that improvements to processes spread to other work units and locations and that these improvements are sustained over time; Prepares and coordinates reports for redesign strategies, and ensures that management is kept apprised of program progress and obstacles; Assures that data systems are in place and are effectively supporting systems redesign improvement efforts that are continuously evolving throughout the facility. GS-12 Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. In addition to the qualification above you must also have: GS-12 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of the guidelines, regulations and procedures associated with compliance rules and criteria and ability to make appropriate decisions and issue citations fines, or orders. Troubleshoots, diagnoses, analyzes, and identifies system malfunctions to determine the source and cause of the problem, uses knowledge that is required through formal training or extensive on-the-job experience to perform one's job, works with, understands and evaluates technical information related on the job, advises others on technical issues. You will be rated on the following Competencies for this position: Administration and ManagementBudget AdministrationComplianceOrganizational Performance Analysis Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Service. The full performance level of this vacancy is GS-12. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-11 to GS-12. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Central Virginia VA Health Care System 1201 Broad Rock Boulevard Richmond, VA 23249 US
• Name: Ashlee Jaynes
• Phone: 619-630-8339
• Email: [email protected]