The Administrative Officer position is located with the Behavioral Health Service Line (BHSL) at the VA Southern Oregon Rehabilitation Center and Clinics (VA SORCC) in White City, Oregon.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties may include, but are not limited to the following: Responsible for all administrative structure and oversight, human resources management, financial management, environment of care, space, safety, and emergency preparedness. Serves as Service's day-to-day liaison with the administrative departments (Human Resources, Fiscal, IT, Business Office, Executive Office, Quality Safety & Value, etc.). Provides support, guidance, and training to leadership as well as front-line staff on administrative issues. Monitoring the Service's performance on business and administrative functions regarding quality, efficiency, effectiveness, and patient satisfaction. Identifying opportunities for improvement and to design and carry out improvement initiatives. Serving as point of contact for all programs including managing request for action such as needed clinical information, report completion, data pulls, controlled correspondence and local or national suspense items. Heavily involved in other service wide responsibilities and may serve as the Subject Matter Expert in one or more administrative areas. Proactively and systematically develop, gathers, collates, manages, analyzes, interprets data regarding the Service's operations. Responsible for all personnel actions including hire/fire, disciplinary actions, performance competencies for subordinate staff, performance evaluation, award submissions and recommendations, conflict resolution, training, workload balance, timekeeping, compliance local and national, draft new or revisiting and approving new policies etc. Fosters strong relationships with internal and external customers at all levels. Assist in managing Service's multi-million-dollar budget, monitoring expenses, tracking budget execution functions, analyzing, and forecasting funding requirements, identifying cost saving opportunities, preparing budget proposals, and advocating for needed resources. Using technical expertise and advance informatics experience to train and assist staff overcome administrative challenges. Setting workload goals and timelines for completion. Performs all other duties as assigned. Work Schedule: Monday - Friday, 8:00 AM - 4:30 PM Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Financial Disclosure Report: Not Required

Requirements

Qualifications

To qualify for this position at the GS-11 grade level, you must meet one of the following requirements: SPECIALIZED EXPERIENCE: One full year of specialized experience equivalent to the next lower grade level (GS-9) in Federal service that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. Specialized experience includes experience working in a Healthcare/Medical environment preparing operational plans for budgets, space, equipment, and personnel; interpreting administrative policies, developing local policies, defining administrative requirements and providing advice to senior management on related issues; preparing annual budget requests including budget formulation, justification, and execution; coordinating and tracking projected personnel actions; developing, implementing, maintaining, applying, and continuously improving infrastructure (processes, policies, tools, etc.) for effectively managing administrative operations within the service. Note: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hour worked per week. SUBSTITUTION OF EDUCATION FOR EXPERIENCE: You must possess a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. (TRANSCRIPT REQUIRED) COMBINATION OF EXPERIENCE AND EDUCATION: You must possess an equivalent combination of successfully completed graduate level education (beyond the second year) and specialized experience that may be used to meet total experience requirements. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. (TRANSCRIPT REQUIRED) You will be rated on the following Competencies as part of the assessment questionnaire for this position: CommunicationsCustomer Service (Clerical/Technical)Data ManagementFinancial ManagementLeadership IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work is primarily sedentary. It occasionally requires carrying of light objects such as files, books, and papers; and some walking, standing, and bending, no special physical qualifications are required. Intermittent travel is required. May require overnight travel to meetings/conferences/training sessions. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov).

Contacts

• Address White City VA Medical Center 8495 Crater Lake Highway White City, OR 97503 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]