Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Miami/Tampa Field Offices, Office of the Director of Field Operations (DFO) located in Miami, Florida.

Duties

Joining the Department of Homeland Security (DHS), Customs and Border Protection (CBP), Office of Field Operations (OFO) will allow you to serve as principal assistant to the Assistant Director, Mission Support, responsible for leading the development and implementation of the key support processes for the organization This position starts at a salary of $130,148.00 (GS-14, Step 1) to $169,195.00 (GS-14, Step 10). Duties: Developing overall operational plans, objectives, and strategies for these processes; Ensuring the integration of these areas with strategic plans to ensure they support the achievement of CBP core processes in the organization. Making decisions on problems presented by the staff, communicating performance requirements, evaluating work performance, and recommending recognition of employees. Taking disciplinary action when necessary; Identifying developmental and career advancement needs, and assuring they are satisfied. Partnering with the Assistant Director, Mission Support (ADMS) in developing, evaluating, and improving financial policy, plans, and processes. Serving as the liaison with the Office of Human Resources Management (HRM), including Labor and Employee Relations (LER), and Public Affairs programs to coordinate the consultation, implementation, and development of workforce management issue.

Requirements

Qualifications

Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Providing supervisory guidance on administrative programs, procedures, and processes affecting the Field Office. Developing and implementing short and long-term goals, operational plans, and objectives to improve mission support services. Overseeing and evaluating complex administrative services to the field, employees, and other customers pertaining to budget, logistics, procurement, and quality assurance programs. Making decisions and resolving problems involving interpretation of the law or unusual situations requiring interpretation and application of DHS policy. Communicating with internal components to obtain, relay, summarize, and translate guidance and information. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 04/19/2024. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information, review the following links: Background investigation and the e-QIP process. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Contacts

• Address Office of Field Operations Please read entire announcement Please apply online Washington, DC 20229 US
• Name: CBP Hiring Center
• Phone: 952-857-2932
• Email: [email protected]