You will serve as a Claims Assistant (OA) in the Personnel Claims Unit (PCU), Admiralty & Claims (Code 15), within the Office of the Judge Advocate General (OJAG).

Duties

You will screen incoming correspondence, claims investigative reports, and supporting documentation submitted with the claims to ensure completeness. You will initiate correspondence, draft and type correspondence into final format letters, and memoranda in accordance with established standards. You will identify and rectify discrepancies in file documentation, including missing information required to properly initiate a claim and input information into the claim database. You will perform various administrative duties such as answering phones, sending and receiving faxes, photocopying, monitoring supplies, answering general questions, and referring questions to appropriate staff. You will maintain and track checks received in payment of claims.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• Extensive computer use/typing is required such as the ability to type 40 words per minute.

Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to the next lower grade level (GS-05) or pay band in the federal service or equivalent experience in the private or public sector that has equipped you with a working knowledge of adjudicating and settling claims for personal property, including household goods, mobile homes, automobiles, motorcycles, boats and all personal effects lost or damaged. Examples of specialized experience may include some of the following: 1) Reviewing incoming claims to ensure adequacy of supporting documentation; 2) Determining amount of money owed to claimants and preparing payment vouchers; 3) Utilizing databases and word processing systems to process information and prepare outgoing correspondence or documents; 4) Responding to basic inquiries from claimants and representatives regarding files; and 5) Performing general clerical duties such as answering phones, sending and receiving faxes, photocopying, and monitoring supplies. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

There is no substitute of education for experience for this series at this grade level.

Contacts

• Address NLSC 1322 Patterson Ave Suite 3000 Washington Navy Yard, DC 20374 US
• Name: Department of Navy EIC
• Email: [email protected]