Incumbent will serve as the Secretary in the Primary Care Service Line at the Salem VA Medical Center. This position will report to the Chief, Primary Care Service. The purpose of this position is to provide administrative and clerical support to the service line Chief, Assistant Chief, Chief Nurse and Administrative Officer. The PCSL is a complex, comprehensive service providing care to over 30,000 Veterans at the Salem VA Medical Center as well as five community-based outpatient clinics.

Duties

Major Duties to include but not limited to the following: Processes incoming and outgoing materials such as correspondence, reports, memoranda, and other forms of written communication Edits and composes letters and reports, reviews correspondence for accuracy and completeness, assists in preparation of presentations for staff meetings, and develops standard or form letters and replies to inquiries Initiates and coordinates processing of travel requests, motor vehicle requests, work orders, reproduction requests, and supply orders; Provides general clerical public contact support services such as answering the telephone, referring visitors, or providing information about the office, its functions, and standard operating procedures, as well as similar information Schedules appointments, coordinates meetings, and/or schedules conferences for all Primary Care Service Line staff Responsible for maintaining attendance logs and minutes for all meetings held in the Primary Care Service Line Maintains a spreadsheet of data for retrieval and analysis for Patient Advocate reports (PATS), Congressional complaints, White House Hotline complaints, e.g. per provider for Salem as well as for the community-based outpatient clinics (CBOCs) Obtains feedback from providers and populating data to spreadsheets for OPPE and other performance metrics for the service Responsible for receiving physical mail and distributing to the Clinics as appropriate Primary timekeeper for Primary Care T&L unit and may serve as the back-up for two to three other T&L units within the PCSL Familiar with rules regarding leave usage, FMLA, the correct codes to associate with each along with being responsible for the biweekly processing of timecards to meet payroll deadlines Prepare, maintain, and ensure accuracy of time and attendance reports via VATAS (or current Time and Attendance program) and provide staff assistance on payroll regulations Performs other related duties as assigned. Work Schedule: 7:45 AM - 4:30 PM Monday-Friday Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Secretary (AO)/PD022820 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

• You must be a U.S. Citizen to apply for this job
• Designated and/or random drug testing may be required
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/18/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. 40 words per minute typing speed You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: knowledge of correct grammar, spelling, punctuation, capitalization, and format to accurately prepare and edit written correspondence and reports, knowledge of pay and leave laws, rules and regulations and agency policy regarding entitlements to overtime, differential, hazardous duty, holiday and special rates, and premium pay to perform timekeeping duties, and knowledge of laws, rules, and regulations along with agency policy regarding the proper storage of records to perform duties required of the records liaison for the service. You will be rated on the following Competencies for this position: ClericalCompensationCustomer Service Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary. Typically, the employee sits comfortably to do the work. There is some walking, standing, bending, and carrying required. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Contacts

• Address Salem VA Medical Center 1970 Roanoke Boulevard Salem, VA 24153 US
• Name: Tammy Myrie
• Phone: 901-663-6722
• Email: [email protected]