This position is being filled under the Direct Hire Authority for Certain Personnel of the DoD Workforce. This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will NOT be accepted through this flyer. Interested applicants should review the "How to Apply" section of this flyer for more information on how to be considered. This flyer will be used as positions become available. There may or may not be actual vacancies filled from this flyer.

Duties

You will serve as a IT Systems Analyst and critical member of Engineering Division’s Technology Support team; recommend courses of action utilizing computers to solve problems. You will serve as a ProjectWise administrator, SharePoint site support. You will oversee the operation of a network of servers and workstations dedicated to Engineering Division. You will maintain and modify a suite of system software and work with CIO/G6 to make software changes and trouble shoot system problems. You will catalog new hardware, support COTS (Commercial Off-the-Shelf) and GOTS (Government Off-The-Shelf) engineering software. You will perform hardware lifecycle tracking and replacement activities (computers, monitors, printers, plotters, scanners, etc.) and provide Property Hand Receipt Holder support. You will ensure optimal operating system performance, a process requiring a high level of system knowledge. You will work with CIO/G6 to configure, maintain and upgrade license servers and network software licenses. Maintain licensing and version documentation. Possess CompTIA Security +, Microsoft MTA Security certifications, Dell Hardware and Software Specialist.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.

Qualifications

This position is being filled under the Direct Hire Authority for DHA for Certain Personnel of the DoD Workforce. Who May Apply: US Citizens In order to qualify, you must meet the Specialized experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: I have one year of specialized experience equivalent to the GS-09 grade level in the Federal service which includes utilizing high level of system knowledge to ensure optimal operating system performance, identifying obsolete software versus the software that is mission critical to support application rationalization efforts, writing scripts to automate processes and evaluates new software purchases by performing cost-benefit analysis and soliciting user requirements. My specialized experience includes, or was supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing work independently that rarely requires editing or review by others; (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise; (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: expressing facts and ideas in a clear, concise, convincing, and organized manner; clearly conveying moderately complex ideas, concepts, and information to customers; exhibiting active listening by demonstrating understanding of audience comments and/or questions; and (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate. OR Education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or, three full years of graduate education from an accredited or pre-accredited institution that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks. Basic IOR Requirements for Series 2210 Information Technology (ALT A): https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications.

Contacts

• Address RE-W07202 US ARMY ENGINEER DISTRICT-LOUISVILLE DO NOT MAIL Louisville, KY 40202 US
• Name: Army Applicant Help Desk