This position is in the Special Operations Division of the Superior Court. The Supervisory Onboarding and Training Specialist serves as the subject matter expert for the design, creation, deployment, and management of role-based training materials and online learning tools. The position also promotes standardization of business practices across Superior Court divisions, ensuring consistent application of established onboarding and training standards.

Duties

Brief Description of Major Duties:

Requirements

• Refer to Policy 0210 and Policy 0200.

Qualifications

Minimum Qualifications: A High School Diploma or GED and a minimum of nine (9) years of administrative experience supporting a major program or agency operation, of which two years (2) must be in a position requiring data collection, analysis, and reporting; researching, analyzing, interpreting, or drafting business process documents; and developing, updating, and standardizing enterprise-wide training materials. Two (2) years of supervisory experience is required. Must possess strong critical thinking skills, ability to problem solve, exceptional attention to detail, excellent oral and written communication, and customer service skills. Knowledge of instructional design and/or ability to effectively utilize tools such as Case Management Systems, Captivate or another eLearning tool, and Microsoft Office Suite (e.g., PowerPoint, Excel, Teams)   Graduation from the Courts’ Management Training Program may substitute for one (1) year of supervisory experience (You must provide documentation of your management training (i.e. copy of certificate) with your application. Education Substitution:  Associate's degree plus six seven (7) years of administrative experience supporting a major program or agency operation, of which two years (2) must be in a position requiring data collection, analysis, and reporting; researching, analyzing, interpreting, or drafting business process documents; and developing, updating, and standardizing enterprise-wide training materials. Two (2) years of supervisory experience is required. Bachelor's degree plus five (5) years of administrative experience supporting a major program or agency operation, of which two years (2) must be in a position requiring data collection, analysis, and reporting; researching, analyzing, interpreting, or drafting business process documents; and developing, updating, and standardizing enterprise-wide training materials. Two (2) years of supervisory experience is required. Master's degree plus four (4) years of administrative experience supporting a major program or agency operation, of which two years (2) must be in a position requiring data collection, analysis, and reporting; researching, analyzing, interpreting, or drafting business process documents; and developing, updating, and standardizing enterprise-wide training materials. Two (2) years of supervisory experience is required. The incumbent should be an enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and lives the DC Courts’ values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency.

Education

To qualify based on education, upload a copy of your college transcript or degree. The transcript must show the name of the college or university, your name, list of courses with credit hours, major(s), and grade-point average or class ranking.

Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for District of Columbia Courts employment.  You can verify your education here: http://ope.ed.gov/accreditation/.  

Foreign Education: If you are using foreign education to meet qualification requirements, you must upload a Certificate of Foreign Equivalency with your transcript at time of application to receive credit for that education. For further information, visit: https://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address District of Columbia Courts Moultrie Building 500 Indiana Avenue, NW Washington, District of Columbia 20001 United States
• Name: S.Juarez
• Phone: 202-879-0496
• Email: [email protected]