This position is located within Readjustment Counseling Service, and its primary purpose is to provide administrative and clerical support to a multi-disciplinary team providing counseling services to veterans with readjustment problems. By virtue of the mission of the Vet Center, the incumbent is the only administrative person located on site thus becoming responsible for many of the administrative, fiscal, and supply support functions for the Vet Center team.

Duties

Duties include, but may not be limited to the following: Creates correspondence, presentations, spreadsheets, develop tracking systems and to communicate with others using Microsoft Off ice Suite Programs. Reviews and responds to all correspondence or inquiries the Vet Center receives via telephone, e-mail, and regular mail in a timely manner. Ensures all correspondence has proper grammar, spelling, is error-free and formatting of the document is in accordance with approved RCS style guidelines. Handles all incoming and outgoing mail for the Vet Center which may include Release of Information (ROI) Requests for client information, or general Vet Center Program requests. Controls the tracking of suspense items and various deadlines for reports. Follows Records Management Program requirements for the Vet Center, ensuring compliance with established filing procedures in accordance with Vet Center procedures. Works with Vet Center staff on travel coordination, arrangements, and scheduling through the Concur or current government travel system. Serves as primary timekeeper and is responsible for the bi-weekly time and leave records. Collaborates with the Vet Center Director on formulating the annual budget, mid-year budget review, and the projection of remaining fiscal year funds which are prepared using the past year's purchase log and budget object codes. As the assigned card holder for the Government Purchase Care program, updates and maintains all purchases, donations, in-kind donations, and training expenditures into a Fiscal/Purchase log in a timely manner. Coordinates all Vet Center assigned automotive operations, including tracking and maintain all documentation pertaining to vehicle maintenance. Coordinates all aspects of real time telehealth events, including patient education activities, sets-up and maintains equipment, and schedules for events as assigned by the Vet Center Director. Ensures that recruitment process is initiated, managed, tracked and finalized per RCS/ CHRMO guidelines, scheduling interviews and assisting in the onboarding and orientation of all new Vet Center staff. Receives and welcomes all visitors and contacts, provides overview of Vet Center services, explains registration process, gives tour of facility, introduces staff available and schedules future appointments for interested Veterans. For events or new meetings, the incumbent collaborates with the Vet Center Director to plan necessary steps such as developing a formal agenda, managing all logistical items, scheduling speakers, disseminating information to attendees, and prepares information for participants and to promote the event or new meeting to clients in the local area. Creates and maintains the Vet Center brochures, pamphlets, hand-outs, staff business cards and other Vet Center documents. Other duties as assigned. Work Schedule: Monday-Friday 8:00am-4:30pm Telework: Not Authorized Virtual: Not Authorized Position Description Title/PD#: Program Support Asst (OA)/99903A Relocation/Recruitment Incentives: Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Reviews and responds to all correspondence or inquiries via telephone, e-mail, and regular mail; or Creates, updates, and maintains all electronic documents for staff , and administrative folders in shared and personal folders; or Analyzes internal processes and procedures making recommendations and implements approved procedural or policy changes to improve operations; or maintains off ice supplies and materials used for day to day operations, including purchasing operating materials; or Develops and maintains tracking systems on all assigned programs or projects. Preferred experience: Designs, organizes, and maintains a filing system, correspondence, timekeeping and client records system; or Maintains fund control points, credit card/purchasing records and budget/contract fee records; or Experience with PCs and efficiently, effectively performs various software programs. (Such as Excel, MS Word, PowerPoint, etc.); or Responds to customers and co-workers promptly and in a friendly, respectful, professional and cooperative manner; consistently demonstrate positive and professional image of the organization; or Develops and establishes an effective working relationship with all stakeholders. There is no educational substitution for the GS-06 level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: This work involves some walking, standing, bending, and carrying of some light items. The work requires the incumbent to be able to move comfortably around the off ice and when necessary other locations. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Contacts

• Address Readjustment Counseling Service 120 SE 6th Avenue, Ste. 102 Topeka, KS 66603 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]