The incumbent serves as the Program Specialist for the Denver Veterans Service Center (VSC) located at the Veterans Benefits Administration, Denver Regional Office, Denver, CO. Provides advice and assistance to the management staff relative to effective operations of the Veterans Service programs in the state of Colorado.

Duties

Specific duties include: The incumbent manages changing workloads and gathers and organizes selected information such as budget and staffing information to be provided to the Veterans Service Center Manager (VSCM) and Assistant Veterans Service Center Managers (AVSCMs). Serves as the primary timekeeper for the division with the responsibility of maintaining time and attendance reports, inputting overtime, and ensuring accuracy of input for leave and pay purposes. Maintains standard office equipment, supplies, forms, and record keeping systems for the VSC. Serves as the primary travel coordinator for the division and ensure timely submission of travel vouchers. Controls scheduling for hotline and conference calls by the VSCM and designated staff and advises participants of meetings and other official functions initiated by the VSCM and AVSCMs. Acts as a liaison or handles communication with persons and/or groups within and outside of the division, organization, and office. Maintains liaison and communications with persons and groups from both within and outside the organization, speaking for the VSCM and AVSMs on administrative issues. Screens and determines the proper disposition of all incoming correspondence, both internal and external. Maintains a communications link with the Office of Field Operations, Regional District Office, and various other essential points of contact to exchange information or obtain clarification as needed. Routine correspondence, both internal and external may be initiated covering any topic. The incumbent is also designated as the station Correspondence Control Officer. Responses, when received, are proofread for format, and dispatched as appropriate using regular, facsimile, or electronic Mail. Correspondence addressed to the VSCM and AVSCMs is screened and properly routed based on content and importance. The incumbent performs a full range of procedural duties in support of the VSC division including arranging conferences for staff within the office and providing or following up on requests for information by the VSCM or appropriate staff members. Promotion Potential: None; GS-09 is the full performance level of this position. Work Schedule: Full time, Monday through Friday, 7:00am to 3:30pm Compressed/Flexible: Not Available Telework: Available Virtual: This is not a virtual position. Position Description/PD#: Program Specialist; 417490 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 04/08/2024. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-09 position you must have served 52 weeks at the GS-07 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below: GS-09 Grade Level: Specialized Experience: Applicants must demonstrate at least 1 year of specialized experience equivalent to the next lower grade level (GS-7). Experience producing professional communications (briefings, reports, correspondences) to internal and external contacts in an office setting and (2) experience providing recommendations to management on administrative operations of an office such as budgeting, staffing, and/or workload management. Education Substitution: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related Combining Education & Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is primarily sedentary but requires some walking, bending and lifting in the accomplishment of the assigned tasks. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
All education claimed by applicants will be verified upon appointment. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit.

Contacts

• Address Denver Regional Benefit Office 155 Van Gordon St Lakewood, CO 80228 US
• Name: Lindsay Pfannenstiel
• Phone: (303) 914-5499 X3620
• Email: [email protected]