This position is located in the Department of Health and Human Services, Administration for Children and Families, Office of Family Assistance, located in Washington, District of Columbia.

Duties

Uses existing systems, develops, and maintains an internal filing system for the office (e.g., SharePoint, MS Teams, Microsoft 365). Establishes approach for design, development, testing, configuration and support of Microsoft Teams and Sharepoint applications and for aligning applications with workflow for automating processes. Establishes a repository of standard operating procedures. Establishes a space for documents that require collaborative input (e.g., TANF directors' contact list). Provides support for the design, implementation, and maintenance of, records management processes, and other management control and tracking systems,including helping to log and monitor the range of requests that come into the Office of the Director. Tracks and updates OFA website content in collaboration with OFA's website administrator and OFA divisions. Supports the establishment and maintenance of a searchable database of policy questions and answers. Optimizes organization and coordination of existing record-keeping systems (e.g., ARTMS, Online Data Collection (OLDC), GrantSolutions, etc. Prepares publications for distribution by making them 508 compliant and ensures they adhere to OFA/ACF design standards. Coordinates 508 compliance remediation activities with OFA's accessibility lead. Liaises with ACF Communications staff to ensure guidance and resources needed by grantees are readily available (e.g., 508 compliant). Coordinates with other program staff in the agency on a variety of interrelated or cross-program or intraagency initiatives, requirements, and actions; ensures that OFA complies with applicable directives and provides guidance in their implementation. Supports management of an OFA calendar which reflects all major activities across OFA programs. Tracking the progress of administrative and major activities across OFA programs,(e.g., plan renewals, annual reports, etc.). Provides training and support to OFA staff to adopt strong filing, tracking, and calendar practices. Develops tip sheets and resources that enable grantees to access information and submit reports. Prepares and coordinates materials for management consideration including various matters such as resource utilization, training, and staff development. Utilizes analytical and evaluative techniques and methods to conduct analyses and evaluations of a variety of plans, actions, recommendations and proposals to provide management with a variety of reports, findings, recommendations, and information that support program management and operation. Designs and implements policies, programs and procedural instructions relating to management control systems. Identifies and analyzes issues, problems, and challenges facing the organization; formulates and evaluates possible courses of action for resolving them; draws conclusions based on relevant facts; and recommends solutions to management.

Requirements

• U.S. Citizenship required
• Registered or exempt from Selective Service (www.sss.gov)
• If not previously completed, a background security investigation will be required for all appointees. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication.
• One year probationary period may be required
• If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System.
• All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.
• Financial disclosure statement may be required.
• Bargaining Unit Position: no
• Drug Screening Required: no
• Research position: no

Qualifications

Applicants must demonstrate that they meet the Specialized Experience requirements as noted below. Specialized Experience: GS-12: You must possess at least one year of specialized experience equivalent in difficulty and responsibility to the GS-11 level in the Federal service (obtained in either the public or private sectors) performing (5) of the (7) duties listed below: Managing the design, implementation, and maintenance of, records management processes, and other management control and tracking systems. Managing organizational content management, 508 Compliance, PRA management and websites management assistance. Designing and implementing policies, programs and procedural instructions relating to management control systems. Identifying and analyzing issues, problems, and challenges facing the organization; formulates and evaluates possible courses of action for resolving them; draws conclusions based on relevant facts; and recommends solutions to management. Recommending solutions to management to evaluate practices and methods, and administrative operations of substantive organizations and complex functions. Adapting analytical techniques and evaluation criteria to the measurement and improvement of administrative operations, organizational productivity, and effectiveness of programs. Coordinating with staff to ensure guidance and resources needed are readily available. Documenting Experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. OPM Qualification General Policies Website www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=app All qualification requirements must be met by the closing date of the announcement.

Education

This job does not have an education qualification requirement.

Contacts

• Address Administration for Children and Families 330 C St SW Washington, DC 20201 US
• Name: Acquisition Talent
• Email: [email protected]