The Health System Specialist is in the Education & Learning Resources Service at the Durham, NC Medical Center. This position is full-time.

Duties

The duties are listed below but not limited to: Analyzes and synthesizes data from diverse data systems/sources to cross check, validate and present accurate and relevant information Troubleshoots individual problems, analyzes systems issues, to develop and present solutions for program and system efficiency. Utilizes qualitative and/or quantitative data mining methods for the assessment and improvement of business processes. Analyzes on and off boarding process for efficacy and efficiency. Recommends, implements, and leads process improvements for effective organizational process changes and office operations. Develops briefings, reports and capacity studies that contribute to strategic planning for program growth. Enacts process changes by implementing SOPs, developing and administering training programs, and advising on department regulations. Provides complex coordination across clinical and administrative service lines for process improvements to the on and off boarding processes of new healthcare professionals. Ensures timely completion of multiple, complex processes and activities to prevent inefficiencies or delays in patient care, clinic productivity, and educational opportunities. Uses information management and analysis software, including spreadsheets, online portals, other data, graphics, presentations, and flowcharting software. Maintains various databases information pertaining to healthcare professionals and their trainings, security background, academic programs, authorization and licensure. Works with multiple software platforms and applications that are complicated and require updates and upgrades on a regular basis. Prepares data and information for executive-level briefings, reports, and other documents used for official reporting. Establishes and maintains collegial working relationships with key academic and accreditation organizations. Researches, develops, and communicates with stakeholders to implement policies, procedures, and institutional controls. Exercises initiative, collaborates across an interprofessional team of personnel, and prioritizes complex and competing priorities. Maintains ongoing communications with academic affiliates and program leaders to promote academic mission, establish/maintain affiliation agreements, and communicate priorities and program requirements. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule:8:00am-4:30pm Telework: Ad-hoc Position Description/PD#: Health System Specialist/PD99460S

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/10/2024. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, .Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. For a GS-11 position you must have served 52 weeks at the GS-09.The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience for GS-09: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: 1. Missions, organizations, programs, and requirements of health care delivery systems; 2. Regulations and standards of various regulatory and credentialing groups; and 3. Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. OR, Education: Applicants may substitute education for the experience required. To qualify based on education for this grade level you must have Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.M., if related OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond Master's Degree. Specialized Experience for GS-11: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: analytical or administrative experience in the health care field; working in an operating health care facility or a higher organizational echelon assisting with advisory or directional authority over such facilities; working with facility managers and assisting with analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of missions, organizations, programs, and requirements of health care delivery systems; regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position such as: hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. (Note: You must attach a copy of your transcripts.) OR, Combination: Applicants may also combine education and experience to qualify at this level. A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. You will be rated on the following Competencies for this position: Administration and ManagementComputer SkillsOrganizational Performance AnalysisStakeholder Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is primarily sedentary, although slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

All materials must be submitted by the closing date of the announcement.

Contacts

• Address Durham VA Medical Center 508 Fulton Street Durham, NC 27705 US
• Name: Neshe Ruiz-Gonzalez
• Phone: 1-804-566-0889
• Email: [email protected]